Senior Business Analyst

Amplar Health, a part of Medibank, is upgrading its workforce management systems, including rostering, scheduling, and leave management, to better support healthcare operations and deliver tailored solutions for Australians. We are seeking a Senior Business Analyst on a 6 month contract, offering $900 per day including super, to help shape and deliver this transformation.

About the Role

This role is key to enabling a scalable, integrated workforce management solution. You will work across operations, payroll, and vendor teams to define and document business and technical requirements, with a strong focus on interface-level specifications and integration design.

Key Responsibilities

• Facilitate workshops with stakeholders across Operations, Workforce, Payroll, and Product Vendors to elicit and prioritise requirements
• Map current and future state processes, perform gap analysis, and translate findings into actionable user stories and specifications using Atlassian, Visio, and Miro
• Define and document interface specifications for integrations across rostering, payroll, leave management, and bespoke care management platforms
• Produce clear technical and process documentation to support engineering and business teams
• Collaborate with SMEs, architects, and delivery managers to ensure scope alignment and delivery momentum
• Support QA, change management, and training activities

What You’ll Bring

• Demonstrated experience in implementing or uplifiting rostering, payroll, and workforce management systems
• Strong healthcare industry knowledge and familiarity with operational processes
• Ability to navigate complexity, challenge assumptions, and connect the dots across systems and teams
• Technical capability to define and document integration points and interface-level specifications
• Excellent communication and stakeholder engagement skills

Looking Ahead

This role may also support future initiatives including:

• Provider CRM uplift
• Clinical scribing enhancements
• Referral management improvements

A career with us

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working – Collaboration, Connection and Concentration – help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.  

The wellbeing of our employees is our priority. We encourage you to talk to us about any additional support you may require during the recruitment process, as well as how this role can be flexible for you. We encourage applications from candidates with a disability, if you require any adjustments or alternate formats of key information at any stage of the recruitment process, we welcome hearing from you.