Scheduling Officer

Job Requisition Number: 13712

Date: 30 Dec 2025

Location:

VIC, AU

Your career in healthcare made personal

At Medibank we’ve recently unified our health services under one brand – Amplar Health.

With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health.

The Opportunity

Join Amplar Home and Allied Health as a Scheduling Officer (also known as a Practice Support Officer) within our dedicated Practice Support Team. In this pivotal role, you’ll ensure our community clinicians and care assistants are supported through efficient intake, referral administration, and service allocation—helping deliver high-quality care to clients in their homes.

What You’ll Be Doing:

Roster Coordination: Schedule appropriately skilled staff to deliver care at the right time and place.

Workforce Planning: Align staff availability, qualifications, and geographic location to meet service needs.

Forecast Alignment: Ensure schedules reflect forecasted demand and service delivery requirements.

Real-Time Adjustments: Manage unplanned changes in staff availability and reschedule as needed to maintain continuity of care.

We offer a permanent position with flexible working arrangements—from part-time (2 days/week) up to full-time. You can choose to work remotely, from one of our offices, or a combination of both.

 
About you

You either:

Have experience in a scheduling, rostering, or workforce coordination role with a strong grasp of real-time management and leave planning, or

Have a solid understanding of community services, with a desire to grow into a scheduling role.

You’re a proactive, detail-oriented professional who thrives in a fast-paced environment. You’re confident juggling multiple tasks and collaborating within a dynamic team, while also working independently when needed.

You’ll Bring:

Strong attention to detail and accuracy in managing systems and data

Accountability and commitment to delivering high-quality, timely outcomes

Advanced proficiency in Microsoft Excel (experience with Access and SQL is a plus)

A proactive mindset with the ability to multitask across phones, emails, and scheduling systems

Resilience and adaptability under time pressure

Availability to work between 7:00am and 8:00pm, across a 7-day roster

What sets us apart from the rest?

As a long-term deliverer of homecare, we have a passion for providing quality, patient-centred healthcare with employee wellbeing at the centre of our work. Within this you will receive: 

• Access to Amplar Health Online Doctor- virtual GP consults for free

• 24/7 Employee Health Support Line – extended to families

• 14 weeks paid parental leave to be there when it matters most

• Subsidised health insurance for you and your loved ones

• Career development opportunities across Amplar/Medibank business

Learn more about Amplar Health at https://amplarhealth.com.au

Be Yourself. Belong Here

We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger.
We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.

Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)

Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence.