Program Change Manager

Will you actively create a healthier future for tomorrow? 

At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. 

We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers. 

Medibank has bold 2030 Vision to deliver the best health and wellbeing for Australia increasingly relies on succeeding in Digital. Digital platforms and engineering services will be a critical enabler for future health and insurance experiences we deliver to our customers. The current Digital platforms have strong capabilities but for us to win in the context of 2030 vision, our digital assets will need to be reimagined and further evolved that is scalable, increases agility and accelerate solution delivery with improved security posture.

We’re looking for a Program Change Manager to lead the change management efforts for our Regulatory Uplifts Program—a multi-stream transformation initiative designed to ensure our business stays ahead of evolving regulatory requirements. This is a 12 month contract with a day rate of $1,200 - $1,300 depending on experience.

As the Program Change Manager, you’ll be the driving force behind how we plan, deliver, and embed change across the organisation. Your mission: ensure regulatory changes are understood, adopted, and sustained with minimal disruption and maximum impact.

Key Responsibilities:

• Change Planning: Define current vs. future state, assess impacts, and prepare the business for change.
• Change Delivery: Develop and execute change strategies, communication plans, and adoption activities.
• Coaching: Support and guide leaders and teams through the change journey.
• Stakeholder Engagement: Build strong relationships, tailor messaging, and secure buy-in across all levels.
• Governance & Reporting: Monitor readiness, manage risks, and report on change health and progress.

Experience Needed:

• 4–5+ years of experience in program-level change management.
• Familiarity with change and project methodologies (e.g., PROSCI, Agile, Waterfall).
• Strong communication, stakeholder management, and problem-solving skills.
• Ability to influence and coach senior leaders and cross-functional teams.
• A mindset of adaptability, empathy, and continuous improvement.

Bonus Points For:

• Experience in regulatory or compliance-driven environments.
• PROSCI or PCI Change Management certification.
• Experience working in Agile delivery environments.

A career with us 

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working – Collaboration, Connection and Concentration – help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.   

The wellbeing of our employees is our priority. We encourage you to talk to us about any additional support you may require during the recruitment process, as well as how this role can be flexible for you. We encourage applications from candidates with a disability, if you require any adjustments or alternate formats of key information at any stage of the recruitment process, we welcome hearing from you.