Paediatric Care Coordinator

Your career in healthcare made personal

At Medibank we’ve recently unified our health services under one brand – Amplar Health. 

With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health. 

Core to the Amplar Health strategy is substantial growth in our hospital substitution, hospital avoidance and clinical home care delivery. We are an ambitious organisation with the vision of becoming Australia’s leading Hospital in the Home service provider.

Your Opportunity

We are seeking experienced Paediatric Nurses to join our Care Coordination team based in Adelaide. This role will suit someone who thrives on complexity, experienced in a high acuity paediatric background, communicates with heart, and sees possibilities where others see barriers. You’ll be the steady hand guiding families through some of their most important moments, ensuring every child receives the right care, at the right time, in the right way.

What you’ll be doing;

As a Paediatric Nurse Care Coordinator, you will work closely with children, families, multidisciplinary healthcare providers, and community services to ensure seamless, high-quality care across the healthcare journey.

Key Responsibilities

•    Manage real time escalations from our frontline paediatric nurses in the community
•    Managing consumer care throughout the consumer journey (on-boarding, triaging referrals, initial care planning within scope of practice, care plan review and discharge)
•    Act as a central point of contact for families, clinicians, and external providers
•    Support families in navigating healthcare systems, services, and appointments
•    Monitor patient progress, identify risks, and escalate concerns appropriately
•    Collaborate with multidisciplinary teams to ensure continuity of care
•    Provide education, advocacy, and emotional support to children and their families
•    Maintain accurate clinical documentation and reporting in line with standards

You will be rostered across 7-day working between 9am and 5pm – we offer flexible working options with the ability to work from home.

About you

•    Registered Nurse with current unrestricted AHPRA registration
•    Minimum 5 years’ experience working in paediatrics
•    Strong understanding of care coordination, case management, or complex care (highly desirable)
•    Excellent computer skills and ability to use systems 
•    Excellent communication and relationship-building skills
•    Confident working independently while collaborating within a multidisciplinary team
•    Highly organised with strong clinical judgment and problem-solving skill

Perks of the job;

•    14 weeks paid parental leave to be there when it matters most 
•    Access to Amplar Health Online Doctor- virtual GP consults for free
•    24/7 Employee Health Support Line – extended to families
•    Subsidised health insurance for you and your loved ones
•    Discounted ACN membership fees and access to CPD and online courses
•    Career development opportunities across Amplar/Medibank business

What’s next?

If you have the skills and experience we are looking for we will be in contact. Interviews will be commencing shortly.

Learn more about Amplar Health at https://amplarhealth.com.au

Be Yourself.  Belong Here

We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger.
We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.
 

Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.
 

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help.  You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)

Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence. 

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work