Paediatric Care Coordinator

Your career in healthcare made personal
 
At Medibank we’ve recently unified our health services under one brand – Amplar Health. 

Core to the Amplar Health strategy is substantial growth in our hospital substitution, hospital avoidance and clinical home care delivery. We are an ambitious organisation with the vision of becoming Australia’s leading Hospital in the Home service provider.

Your Opportunity

We are seeking experienced Paediatric Nurses to join our Care Coordination team based in Adelaide. This role will suit someone who thrives on complexity, experienced in a high acuity paediatric background, communicates with heart, and sees possibilities where others see barriers. You’ll be the steady hand guiding families through some of their most important moments, ensuring every child receives the right care, at the right time, in the right way.

What you’ll be doing;

As a Paediatric Nurse Care Coordinator, you will work closely with children, families, multidisciplinary healthcare providers, and community services to ensure seamless, high-quality care across the healthcare journey.

Key Responsibilities

•    Manage real time escalations from our frontline paediatric nurses in the community
•    Managing consumer care throughout the consumer journey (on-boarding, triaging referrals, initial care planning within scope of practice, care plan review and discharge)
•    Act as a central point of contact for families, clinicians, and external providers
•    Support families in navigating healthcare systems, services, and appointments
•    Monitor patient progress, identify risks, and escalate concerns appropriately
•    Collaborate with multidisciplinary teams to ensure continuity of care
•    Provide education, advocacy, and emotional support to children and their families
•    Maintain accurate clinical documentation and reporting in line with standards

You will be rostered across 7-day working between 9am and 5pm – we offer flexible working options with the ability to work from home.

About you

•    Registered Nurse with current unrestricted AHPRA registration
•    Minimum 5 years’ experience working in paediatrics
•    Strong understanding of care coordination, case management, or complex care (highly desirable)
•    Excellent computer skills and ability to use systems 
•    Excellent communication and relationship-building skills
•    Confident working independently while collaborating within a multidisciplinary team
•    Highly organised with strong clinical judgment and problem-solving skill

Perks of the job;

•    Up to 6 weeks paid annual leave to enjoy well deserved breaks
•    Access to Amplar Health Online Doctor- virtual GP consults for free
•    24/7 Employee Health Support Line – extended to families
•    14 weeks paid parental leave to be there when it matters most
•    Subsidised health insurance for you and your loved ones
•    Discounted ACN membership fees and access to CPD and online courses
•    Career development opportunities across Amplar/Medibank business

What’s next?

If you have the skills and experience we are looking for we will be in contact. Interviews will be commencing shortly.