Delivery Manager

Will you actively create a healthier future for tomorrow? 

At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. 

We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers. 

Medibank has bold 2030 Vision to deliver the best health and wellbeing for Australia increasingly relies on succeeding in Digital. Digital platforms and engineering services will be a critical enabler for future health and insurance experiences we deliver to our customers. The current Digital platforms have strong capabilities but for us to win in the context of 2030 vision, our digital assets will need to be reimagined and further evolved that is scalable, increases agility and accelerate solution delivery with improved security posture.

About the Role

You’ll work across cross-functional squads to deliver strategic initiatives aligned with Medibank’s Delivery frameworks. This includes managing infrastructure and cloud migration projects, with a focus on disciplined testing regimes and system integration.

Key Responsibilities

Delivery Leadership

• Lead delivery of IT-focused initiatives including infrastructure and cloud migration.
• Manage the migration of HICAPS—our health claims application—ensuring broad delivery oversight.
• Align squad goals with strategic business outcomes and customer roadmaps.
• Facilitate agile ceremonies, sprint planning, retrospectives, and stakeholder forums.
• Remove delivery blockers and manage risks, dependencies, and financials.
• Communicate progress to senior stakeholders and Group Executives.

Project Focus

• IT projects with software implementation elements.
• Infrastructure and cloud migration experience highly desirable.
• Experience with disciplined testing regimes typical of IT delivery.
• Broader delivery experience across applications and systems—not just business process projects.

What You’ll Bring

• 5+ years of delivery experience in agile environments.
• Proven track record delivering IT projects involving software or hardware implementations.
• Experience with cloud migration and infrastructure delivery.
• Strong stakeholder engagement skills, including with senior executives.
• Agile/SAFe certifications (e.g., Scrum Master, SAFe Agilist) preferred.
• Ability to lead cross-functional teams and manage complex dependencies.
• Excellent communication, facilitation, and coaching skills.

A career with us 

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working – Collaboration, Connection and Concentration – help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.   

The wellbeing of our employees is our priority. We encourage you to talk to us about any additional support you may require during the recruitment process, as well as how this role can be flexible for you. We encourage applications from candidates with a disability, if you require any adjustments or alternate formats of key information at any stage of the recruitment process, we welcome hearing from you.