Administration Officer - Support at Home

Your career in healthcare made personal

At Medibank we’ve recently unified our health services under one brand – Amplar Health. 

With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health. 

Administration Officer – Healthy Ageing Program

Join our Healthy Ageing Program team as an Administration Officer and become the welcoming “front door” for our clients, families, and partners.

In this pivotal role, you’ll deliver exceptional administrative and concierge support, ensuring a seamless flow of referrals, documentation, and communications. By coordinating intake, scheduling consults, and maintaining accurate records, you’ll enable our Healthy Ageing Coaches to focus on what matters most—supporting clients to live well and age confidently.

What you’ll be doing:

• Manage referrals, documentation, and client scheduling across the coaching journey
• Provide friendly, non-clinical check-in calls and updates to clients and families
• Maintain accurate client data and records in line with compliance requirements
• Coordinate communications, inboxes, and reporting for the team
• Support continuous improvement of workflows, systems, and processes
• Plan and deliver engaging healthy ageing events and experiences
• Act as a key point of contact for stakeholders, ensuring a high-quality client experience

What you’ll bring:

• Experience in administration, preferably in health, aged care, or customer service
• Strong organisational skills with the ability to manage competing priorities
• Excellent communication and relationship-building skills
• High attention to detail and digital literacy across systems and platforms
• A proactive, adaptable, and client-focused mindset
• Happy to work within a 12 month contract and be based in SE QLD

If you’re a detail-oriented professional who thrives in a fast-paced environment and is passionate about supporting positive ageing experiences, we’d love to hear from you.

Learn more about Amplar Health at https://amplarhealth.com.au

Be Yourself.  Belong Here

We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger.
We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.
 

Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.
 

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help.  You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)

Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence. 

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work