Customer Success Manager

Your career in healthcare made personal

At Medibank we’ve recently unified our health services under one brand – Amplar Health. 

With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health. 

At Amplar Health, we’re all about making healthcare personal. Together with Medibank, our purpose is simple: Better Health for Better Lives. We believe in improving healthcare experiences and giving Australians more control over their health.

We’re looking for a Customer Success Manager to lead growth and success strategies for a key market segment.

In this role, you’ll:

• Drive strategic sales and market positioning, influencing enterprise-level opportunities.
• Build trusted relationships with senior stakeholders and act as a thought leader in the health sector.
• Lead proposal development for high-value tenders and commercial negotiations.
• Champion customer success, ensuring seamless delivery and long-term partnerships.
• Inspire and develop a high-performing team, fostering collaboration and innovation.

What you bring:

• 7+ years in strategic sales and stakeholder engagement, ideally in health.
• Proven experience in customer success and market growth.
• Strong commercial acumen and negotiation skills.
• A collaborative, human-centred approach with a growth mindset.

Why Amplar Health? Here, it’s not just about the job – it’s about you. Join us for a career that works for you and helps Australians live healthier lives.

Ready to make healthcare personal? Apply now. 

Learn more about Amplar Health at https://amplarhealth.com.au

Inclusion and Accessibility  

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ community including transgender and gender diverse applicants. 

For any adjustments or alternative formats during the recruitment process, please contact us at careers@medibank.com.au. To learn about our commitments and employee experiences, go to https://careers.medibank.com.au/culture/diversity-inclusion/

Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence.