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Customer Sales Consultant - Woden - Part Time & Full Time

Job Requisition Number:  5154
Date:  19-Mar-2021
Location: 

PHILLIP, ACT, AU, 2606

Will you actively create a healthier future for tomorrow?

 

At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.

 

We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.

 

What’s the story?

We are looking for permanent part-time and full-time Sales Consultants to join the team in our Woden store. In this role, you will deliver better health to our customers and to Australia through our provision of health services, our health system advocacy, and our work in the community. We have been developing new ways of working to adapt to the effects of COVID-19; our commitment is to ensure the safety and security of employees within our retail stores.

 

The role:

As a member of a strong and supportive team that puts our customers first, your role involves reaching sales targets and delivering exceptional customer service. By showing heart and empathy, you will contribute towards Medibank’s growth and deliver our purpose “Better Health for Better Lives”. The hours will be across Monday to Saturday with the part-time role offering 23 hours per week and the full-time role offering 37.5 hours per week.  

 

Your impact:

Through building strong relationships you create quality customer experiences to ensure every member leaves with the peace of mind that their cover aligns with their health, lifestyle, and well-being goals.

 

Your every day:

Not every day at Medibank will be the same and being adaptable is the key to success. Some of the best elements of this role include:

  • Finding sales opportunities, while building rapport with our community and making sure you are providing solutions to our customers’ needs.
  • Engaging and interacting with our members in-person, over the phone, and online.
  • Opportunity to make health insurance simple and easy for our customers to understand.
  • Contributing to the continuous improvement of our store culture, that promotes an empowered, result-driven, quality and team focused environment.
  • Involvement in corporate sales events off-site and building strong relationships with external stakeholders.

 

Who are you?

You are a highly motivated and engaged sales professional who thrives in a ‘sales through service’ culture.

You take pride in delivering outstanding service and delivery, in a fast-paced retail environment, by remaining positive, resilient, and accountable.

You put the customer first and are creative when approaching resolutions to customers’ needs.

You understand the importance of staying at the forefront of technology, and you enjoy applying this knowledge to meet your customers’ needs through channels such as social media.

 

Employee wellbeing is our priority because when you feel good in yourself, that’s when you live your best life. In this role, you will have access to benefits such as:

  • Flexibility: With flexible working options, our people have the choice in how and where they work to stay healthy and feel good.
  • Variety of personal and professional training programs, that will help you grow your career and build your knowledge on subjects that matter to you.
  • Employee Assistance Program: Medibank offers employees and family members a 24/7 professional counseling service that can work with you on issues that are affecting you personally or professionally.
  • At Medibank, we are committed to helping our people be the best that they can be. That’s why all Medibank employees have access to eight hours of community leave per year and why Medibank matches employee donations up to $1,000 per year for each employee.
  • Subsidised Health, Travel, Pet, and Life insurance.

 

For a confidential discussion please reach out to Maayan Zikaras (Talent Acquisition Advisor) on Maayan.Zikaras@medibank.com.au. 

 

A career with us

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working – Collaboration, Connection and Concentration – help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.

 

The wellbeing of our employees and employees is our priority. We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you. Virtual interviews are always on offer and will not adversely impact your application.

 

We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives - click here to find out more.

 

To start small and impact bigger.


Job Segment: Retail Sales, Sales Consultant, Recruiting, Part Time, Sales, Retail, Human Resources