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Customer Sales Consultant - Mackay - Full Time

Job Requisition Number:  1574
Date:  30-Aug-2019


We're passionate about nurturing careers.

We support innovation and thinking, and openly collaborate and share new ideas. We're healthy and active in our lives and wellbeing is encouraged at every level.  Our people play an important role in the future of health and healthcare and we believe that working together, we're stronger.


About us


We are Medibank – an integrated healthcare company providing private health insurance and health solutions to 3.7 million Australians. As we work towards our goal of Better Health For Better Lives for all Australians, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and we believe in developing Indigenous careers.



The Opportunity

As a full-time Sales Consultant in our Mackay store you will help our Medibank customers choose the perfect cover for themselves and their families.

You will be part of a strong and supportive team that puts our customers first, while reaching sales targets and delivering exceptional customer service. You will ensure our customers leave our stores better informed, better off and better supported by Medibank. You will also get involved in attending Corporate sales events offsite, business development activities, local area marketing and and building and maintaining relationships with external stakeholders


Key responsibilities include:

  • Finding sales opportunities in each customer interaction by providing solutions to our customers’ needs;
  • Making health insurance simple and easy for our customers to understand;
  • Attending Corporate sales events offsite, and building and maintaining relationships with external stakeholders;
  • Proactively seeking new business relationships while managing existing ones;
  • Supporting your manager during periods of absence, by driving a profitable business through best practice sales, retention and customer service; and
  • Contributing to a store culture that emphasises empowerment, results and achievement, quality, continuous improvement and teamwork.


About You

With a solid background in sales, this role will be crucial in supporting the wider team to reach their targets. You understand that technology is constantly changing and the importance of staying at the forefront of it, to meet your customer’s needs, including social media channels. 

You present as a highly motivated and engaged sales professional who thrives on a ‘sales through service’ culture. Leading by example, you remain positive, resilient and accountable, putting the customer at the centre of your thinking and implementing different strategies to meet their needs. Your results driven nature will ensure a continuous focus on service and delivery, helping you to be successful in a fast paced retail environment. 

Please note that travel may be required for some retail roles, so we may require evidence of a driver’s license. We will still consider applicants who do not have a current driver’s licence.


What we offer


In return for your hard work, we offer a range of great benefits, including subsidised private health insurance, travel insurance and pet insurance.

We take the health and wellbeing of our employees seriously, offering flexible working conditions and encouraging wellbeing at all levels of life.


We’re committed to supporting better accessibility for our customers and our people. You can find out more about Medibank’s Accessibility and Inclusion Plan here. If we call you to discuss the role you’ll also get the opportunity to chat about any adjustments.

A Career at Medibank adds up to more. More achievement. More progress. More passion and more innovation for health.


For a career option that will suit you better, click to apply.


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