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Customer Sales Consultant

Job Requisition Number:  3195

Gungahlin, ACT, AU, 2612

Will you actively create a healthier future for tomorrow?


At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.


We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.


The Opportunity


As a Part-Time (30 hours per week including Saturdays) Sales Consultant in our Gungahlin store, you will help our Medibank customers choose the perfect cover for themselves and their families.


You will be part of a strong and supportive team that puts our customers first while reaching sales targets and delivering exceptional customer service. You will ensure our customers leave our stores better informed, better off, and better supported by Medibank. 


Where you can add value


  • Finding sales opportunities in each customer interaction by providing solutions to our customers’ needs;
  • Making health insurance simple and easy for our customers to understand;
  • Attending Corporate sales events offsite, and building and maintaining relationships with external stakeholders;
  • Proactively seeking new business relationships while managing existing ones;
  • Supporting your manager during periods of absence, by driving a profitable business through best practice sales, retention and customer service; and
  • Contributing to a store culture that emphasises empowerment, results and achievement, quality, continuous improvement, and teamwork.


Your impact


With a solid background in sales, this role will be crucial in supporting the wider team to reach their targets. You understand that technology is constantly changing and the importance of staying at the forefront of it, to meet your customer’s needs, including social media channels.


You present as a highly motivated and engaged sales professional who thrives on a ‘sales through service’ culture. Leading by example, you remain positive, resilient, and accountable, putting the customer at the centre of your thinking and implementing different strategies to meet their needs. Your results-driven nature will ensure a continuous focus on service and delivery, helping you to be successful in a fast-paced retail environment. 




A career with us


We pride ourselves on an inclusive and collaborative environment. We’re also committed to supporting better accessibility for our customers and our people. If we call you to discuss this role, you’ll also get the opportunity to chat about any adjustments.


We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives.


To start small and impact bigger.

Job Segment: Sales Consultant, Sales, Part Time