Workplace Relations Advisor

You’re only human.   

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.   

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.  

The opportunity

Are you someone who enjoys translating complex workplace relations issues into clear, commercial and human‑centred advice that leaders can confidently act on?

We’re seeking a Workplace Relations Advisor to join our team on a 12‑month fixed term contract, supporting a busy and impactful workplace relations agenda during a key period of enterprise agreement bargaining.

This role goes beyond explaining the rules. You’ll help shape how workplace relations is delivered at Medibank — simplifying complexity, influencing without friction, and introducing smarter, more tech‑enabled ways of working that improve outcomes for leaders, employees and the business.

Role details

• Type: 12‑month Fixed Term Contract
• Hours: Full time
• People Leader: Squad Lead, Workplace Relations
• Location: Melbourne (hybrid working)

Summary

This is a hands‑on, high‑impact role where you’ll play a critical part in upcoming enterprise agreement bargaining while also providing trusted advice across a broad range of workplace relations matters.

You’ll be known for your ability to turn complexity into clarity, balance risk with pragmatism, and bring people along on challenging issues. If you enjoy improving how things are done — and see opportunity to modernise traditional WR approaches through technology and better processes — you’ll thrive here.

What you’ll be doing

You’ll provide strategic and practical workplace relations advice across the organisation, partnering closely with leaders and People Partners.

Your day‑to‑day responsibilities will include:

• Providing clear, commercial and values‑aligned advice on employee and industrial relations matters
• Supporting enterprise agreement bargaining, including preparation, negotiations, stakeholder engagement and implementation
• Advising on performance, conduct, disciplinary matters and complex case management
• Supporting organisational change initiatives, including restructures, acquisitions and divestments
• Interpreting and applying the Fair Work Act, modern awards, enterprise agreements and employment contracts
• Advising on external workplace relations matters, including participation at the Fair Work Commission.
• Identifying opportunities to streamline processes, improve workflows and introduce smarter, tech‑enabled solutions to WR challenges

About you

You might already have the skills for this role if you:

• Think strategically and act pragmatically when navigating complex workplace relations issues
• Are confident partnering with senior leaders and influencing outcomes without friction
• Balance sound risk management with human‑centred decision making
• Enjoy problem‑solving and finding better, more efficient ways to deliver outcomes
• Are curious, adaptable and open to change in a fast‑evolving environment
• Bring an innovative, future‑focused and tech‑enabled mindset to traditional WR work

Experience in enterprise agreement bargaining and strong working knowledge of Australian workplace relations legislation will be highly valued.

Why Medibank?

At Medibank, our purpose is to support the health and wellbeing of our people and customers. You’ll have the flexibility to work in ways that suit you, the opportunity to influence meaningful outcomes, and the chance to help evolve how workplace relations processes support our leaders and people through change.

Imagine working with us 

We understand that work means different things to everyone...  We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that’s why we’re reinventing work.    

Imagine a workplace that helps you and your family thrive.  Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could. 

Inclusion and Accessibility  

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability.

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help.  You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)