Uplift Change & Communications Partner

Job Requisition Number: 14625

Date: 1 Sept 2026

Location:

DOCKLANDS, VIC, AU, 3008

You’re only human. 

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. 

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

Help shape the future of work at Medibank.

We’re seeking three experienced change and communication professionals to join us on a 12 month fixed term basis, with each partner joining a different uplift program focused on AI, technology or risk. You’ll help shift mindsets and behaviours, influence senior stakeholders and embed lasting cultural transformation across the organisation.

In your role, you’ll work closely with leaders, teams and stakeholders to design and deliver integrated change and communication strategies that build awareness, prepare people for change and help new ways of working have lasting outcomes. You’ll translate complex initiatives into clear, engaging employee experiences and provide trusted advice on cultural change, communication and stakeholder engagement.

While embedded in one of these major uplift programs, you’ll remain connected to the Employee Change & Communications team, where you’ll receive coaching and development while helping keep change and communication connected across the organisation.

The Opportunities

AI Uplift
Lead the cultural change that helps our people at Medibank bring AI-enabled ways of working into their day-to-day work safely and confidently. This role is focused less on the technology itself and more on helping people navigate the cultural, behavioural and decision-making changes that come with AI, so they can bring it into their work safely and confidently.

Risk Uplift
Lead the change and communication strategy and delivery for our risk uplift, helping our people strengthen their risk management understanding and embed stronger risk practices across the organisation.

Technology Uplift
Lead the design of integrated change and communication plans that help teams confidently embed new systems, tools and ways of working across technology and data.

About You

You'll bring:

Demonstrated experience delivering change across complex transformation programs.

Experience working in your preferred portfolio will be well regarded.

A strong understanding of organisational, cultural and behavioural change.

Excellent stakeholder engagement and influencing skills, including partnering with senior leaders.

The ability to connect change initiatives to strategy, vision and business outcomes.

Strong facilitation, coaching and communication capability.

An enterprise mindset, balancing squad priorities with broader organisational objectives.

Why Medibank?

You'll join a highly regarded team with a fantastic culture, strong leadership support and the opportunity to work on some of Medibank's most important uplift priorities. You'll have the backing of a dedicated Communications community that sits within our People team, while partnering closely with leaders and teams across the business. Health and wellbeing are a big focus for us. We offer genuine flexibility, including no mandated office attendance days, so you can work in a way that supports your wellbeing and helps you thrive both professionally and personally.

If you're a change professional who thrives on influencing, partnering and delivering meaningful transformation, we'd love to hear from you.

Imagine working with us

We understand that work means different things to everyone...  We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that’s why we’re reinventing work.  

Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could.

Inclusion and Accessibility

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability.

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work