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UX Designer

Job Requisition Number:  5713
Date:  08-Jun-2021


Here at ahm, we like to keep things simple.


We’re the sort of people who care about delivery first and fancy titles second. A proud bunch, we’re determined to create positive experiences for our customers. We work flexibly, like disruptive ideas and aren’t afraid to challenge ‘normal’. It’s just how we do things around here – it helps us all to be at our best.


About us


We’ve been around long enough to know that lots of Australians want no-nonsense health insurance. More simple, more useful, more affordable. That’s our mission for health insurance.


About the role

The role of a UX designer at ahm is to articulate systems, help make sense of problem spaces, conduct testing, pilots and prototypes for our products and help bring a vision to life in a way that feels inspired, refined and compelling.


What you will be doing?

You will tackle complex tasks and help teams achieve their vision. Working towards this goal requires collaboration with teams of Designers, Researchers, Marketers, Developers and Product Managers throughout the entire design process – from creating user flows and wireframes to building user interface mockups, components and prototypes. 
At each stage, you will draw on research to understand our users’ needs, advocate for them and ensure that the final product is awesome. 


This involves…
•    Creating new design artefacts, including (but not limited to) user flows, wireframes, mockups, and prototypes
•    Working closely with our product designers and translating key insights 
•    Bringing product design, delivery and the wider business along on the journey
•    Regularly reviewing work practices to identify improvements to simplify processes 
•    Communicating design intent to both internal and external teams 


Now, who are you?

You have experience gained in a creative agency or design team and have worked on design expe-riences for mobile platforms and different types of users. You have worked in cross-functional teams within an Agile development environment and have strong stakeholder engagement and influencing skills. Importantly though, you are passionate about UX and demonstrate curiosity and a willingness to learn and try new things.

We provide access to all the latest and greatest design tools, dedicate “bash or hack” team days for you to work with the broader team and collaborate and exceptional benefits, as well as a fun and high performing environment with flexibility to work in the office or from home as needed.


A career with us


We know that to make health insurance simpler for all Australians we need everyone on board. We believe in developing Indigenous careers. And we work hard to create an accessible and inclusive workplace. You can find out more about Medibank’s Accessibility and Inclusion Plan here (no, that’s not a typo, Medibank is our big sister brand). If we call you to discuss the role, you’ll also get the opportunity to chat about any adjustments.


To start small and impact bigger.

Job Segment: User Experience, Technology, Research