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The Marketing Technology Manager

Job Requisition Number:  5585
Date:  10-Jun-2021


Will you actively create a healthier future for tomorrow?


At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.


We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.


The Opportunity

Reporting to the Marketing Automation Lead, The Marketing Technology Manager is accountable for the management and support for Medibank’s Marketing technology platforms and leading a high performing team of technology experts to deliver business outcomes.   


Key Responsibilities

The Marketing Technology Manager plays a critical role in managing MarTech landscape by leveraging existing capabilities to optimise business benefits and also identifying emerging technologies that can extend Medibank’s longer-term personalisation goals.

Key responsibilities:

  • Leadership of the Marketing Technology team and play a leadership role in the wider Marketing Automation team 
  • Deliver a plan for continuous improvement and value extraction for Marketing Platforms
  • Governance of data stored across the marketing automation stack and maintenance of the integration frameworks
  • Translation of business requirements to technical outcomes to realise business benefit.
  • Represent the Marketing Automation Team as a SME in wider enterprise technology forums

About You

You will be a strong people leader with extensive experience in managing a team of technical SME’s and a good appreciation for managing SaaS licensing budgets. Salesforce experience is a must and ideally you should be Salesforce Sales and Marketing Cloud certified and Salesforce consulting experience is a bonus. 


You will have 5 – 8 years’ experience in technology, operations, e-commerce or digital marketing in a customer facing organisation along with experience with contact strategy development and in developing automated marketing campaigns based on consumer engagement triggers.


A career with us

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working – Collaboration, Connection and Concentration – help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.


The wellbeing of our employees is our priority. We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you. Virtual interviews are always on offer and will not adversely impact your application.


We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives - click here to find out more.


To start small and impact bigger.

Job Segment: Information Technology, IT Manager, Consulting, Marketing Manager, Technology, Marketing