Technical Platform Lead

The Opportunity 

As our Technical Platform Lead, you’ll play a critical role in shaping the strategic direction, governance, and operational performance of one of Medibank’s core technology platforms. You will ensure the platform remains secure, reliable, scalable, and fully optimised to deliver maximum value across the organisation. 

In this role, you'll lead internal development and support teams, champion modern engineering practices, and work closely with business stakeholders to translate organisational goals into actionable technical solutions. You’ll also be the key connection point for third-party vendors, ensuring integrations meet the highest standards of performance, security, and compliance

Key Responsibilities 

• Lead the end-to-end ownership, development, and support of the platform, ensuring reliability, scalability, and alignment with organisational goals 
• Work collaboratively with hub and squad leaders, architects, product teams, and digital teams to maintain consistent design principles and integration standards 
• Guide technology teams to deliver high quality solutions and uplift engineering practices across the platform 
• Translate business needs into robust technical solutions, advising on technology decisions and coordinating third-party vendors to ensure cohesive delivery  
• Oversee design, build, deployment and ongoing support activities while contributing to platform roadmaps that prioritise customer and business outcomes 
• Balance integration of external solutions with inhouse capabilities, supporting pragmatic architectural decisions and fostering continuous improvement  
• Manage platform related budgets in partnership with finance and actively support Agile ways of working across teams 
• Ensure governance, risk, data management and security standards are in place and adhered to, escalating issues where required 

Must Haves 

• Minimum 10 years’ experience in technology ownership roles within complex enterprise environments. 
• Demonstrated success leading multidisciplinary tech teams and driving high quality delivery of large scale, digital-first platforms. 
• Strong ability to navigate complexity, resolve critical roadblocks, and deliver outcomes within time and budget.  
• Extensive experience managing and integrating third-party SaaS vendors.  
• Strong background in healthcare sector technology (highly advantageous). 
• Outstanding communication and stakeholder engagement skills.  
• Proven ability to build and execute technical roadmaps.  
• Strong knowledge of SDLC methodologies including Agile, Scrum, Lean and Kanban.  
• Preferred tertiary qualification in Technology or IT system management 

Our much-loved Perks  

Along with joining an outstanding organisation that is transforming the delivery of healthcare, working at Amplar health also means:      

• Great work life balance - as such, this role has lots of freedom to work from home and home could be anywhere in Australia!
• Impressive, 35% subsidised Medibank/ahm health insurance which can also include your pets, cars, upcoming travel, and house!  Right now, our employees also have a 25% discount on travel insurance.  
• 14-weeks paid parental leave for all eligible employees, regardless of whether you are the primary or secondary carer - in fact, we're the proud winners of the number one workplace for dads.  
• Feel Good Health Hub – a digital platform for your mobile that gives you access to a range of clinical health and wellbeing services at your fingertips – the ease in booking appointments with trusted professionals such as a health & wellbeing check.  
• Great Discounts – as an employee you can access various discounts across a range of partners including Apple, Samsung, Telstra, HP, SpecSavers, Cinema & Theme park tickets, Wyndham Travel and more   

Learn more about Amplar Health at https://amplarhealth.com.au 

Be Yourself.  Belong Here 

We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger. 
We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers. 
   

Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing. 
   

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help.  You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/