Squad Lead - Identity & Access Management
DOCKLANDS, VIC, AU, 3008
You’re only human.
It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.
We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.
The Opportunity
Medibank has an opportunity for a strategic senior leader in Identity and Access Management (IDAM) to lead and direct the technologies, capabilities, and governance required to uplift and optimise identity security across the organisation.
This is a senior leadership role with enterprise-wide accountability for Medibank’s IDAM function. Leading a high-performing team of identity security specialists, you will be a key member of the CISO leadership team and responsible for delivering scalable, secure, and compliant identity services that support Medibank’s strategic goals.
As the steward of digital trust across our platforms, you will play a critical role in securing access to sensitive health data, enhancing member experience through seamless and secure identity interactions, and ensuring alignment with regulatory obligations such as APRA CPS 234, ISO 27001, and the Australian Privacy Principles (APPs).
About You
You will oversee the full identity lifecycle—including user provisioning, role and access governance, privileged access management, authentication and federation strategies, and access reviews—ensuring controls are risk-aligned, auditable, and continuously improved. You will also lead the response to identity-related incidents and access anomalies, applying your deep technical expertise to manage operational risks and drive a proactive identity security posture.
The Head of Identity and Access Management must have a strong understanding of identity security, zero trust and privacy-by-design principles, and demonstrate experience in building and operating enterprise-grade IDAM functions. A clear grasp of the regulatory and threat landscape, particularly in the health and insurance sectors, is essential.
Additionally, you will bring a strategic mindset to identity governance, integrating security, usability, and business enablement. You will champion secure-by-design principles across all identity initiatives and ensure the tools, processes, and people behind Medibank’s IDAM function are continuously evolving to meet emerging threats, technology shifts, and regulatory change.
Imagine working with us
We understand that work means different things to everyone... We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that’s why we’re reinventing work.
Imagine a workplace where work didn't feel like work. A workplace where you could shape when and where you work to have more impact. Where flexible working isn’t a buzzword, it’s a reality.
Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/
For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could.
Inclusion and Accessibility
We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ community including transgender and gender diverse applicants.
For any adjustments or alternative formats during the recruitment process, please contact us at careers@medibank.com.au. To learn about our commitments and employee experiences, go to https://careers.medibank.com.au/culture/diversity-inclusion/
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