Senior Product Designer

You’re only human.   

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.   

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.  

Digital & Ventures at Medibank. 

We’re growing Medibank’s impact to reach 10 million Australians by 2030. How? By building, investing in, and scaling innovative health products and services that rethink how healthcare is delivered.

We combine the stability and reach of Medibank with the agility and creativity of a startup. Our team brings together entrepreneurs, designers, engineers, product experts, health professionals, and investors—each with unique skills but united by a shared passion for improving health.

Want to meet the team and learn more about working with our digital and technology teams? Follow this link to learn more: https://digitalcareers.medibank.com.au 

Your new role:

This is a 12-month fixed term contract opportunity.

We're looking for a Senior Product Designer who has natural curiosity and loves the idea of making an impact, to join our Mental Health Squad. 

Responsible for all aspects of the design process, you'll work collaboratively within a cross-functional team to conduct research to better understand users, prototype and concept features in Figma, and discuss feasibility and design implementation.

If you have the desire to learn, grow and work in a fast-moving team, we offer you a down to earth and talented design team to learn from, the latest hardware and tools, to help produce the best work and the opportunity to help scale the Mental Health Squad and set up a foundation for the future.

Key Responsibilities Include:

• Collaborate with your team and stakeholders to translate business requirements and insights into a design approach.
• Think creatively to develop concepts and experience that will engage our customers and support the Medibank strategy.
• Create design artifacts that clearly communicate the intended user experience, including (but not limited to) user flows, wireframes, concept mock-ups, and prototypes.
• Product UI and detailed interaction designs for web and native mobile platforms.
• Prepare design assets and guidelines as needed for development teams and support the implementation by collaborating with developers.
• Ensure that your design decisions are informed by quantitative and qualitative data and best practices.
• Proactively identify user experience and design opportunities.
• Understand accessibility standards and deliver designs to meet them.
• Contribute to and manage aspects of Valencia’s Design Language System, including creating scalable, flexible UI components, interaction patterns and design principles.

About you:

You’re someone who possesses excellent communication skills (verbal and written). You can demonstrate your solid career experience as a Senior Product Designer with 5+ years direct experience working in the field of UX and digital design.

There are some skills you must possess...

• Excellent communication skills, stakeholder management and ability to collaborate well within a team.
• Experience designing and shipping software for multiple device types (web/app/wearables) and contexts.
• Fluency with visual and interaction tool as well as prototyping tools for web and mobile experiences.
• Deep knowledge of UI best practices and design principles.
• Proficiency in Figma.
• Knowledge of iterative product design, from rough sketches, wireframes, and low-fidelity prototypes to the final high-fidelity result.
• UX research and analysis skills.

Imagine working with us…

We understand that work means different things to everyone...  We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that’s why we’re reinventing work.    

Imagine a workplace where work didn't feel like work.

A workplace where you could shape when and where you work to have more impact.

Where flexible working isn’t a buzzword, it’s a reality.  

Imagine a workplace that helps you and your family thrive. 

Where connection, personal development and health and wellbeing are front of mind.

Learn more about our benefits here: https://careers.medibank.com.au/culture/rewards-benefits/ 

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could. 

Inclusion and Accessibility  

We believe in everyone's potential and strive to make Medibank inclusive for all, because different perspectives make us better.

To learn about our commitments, employee experiences, and benefits, go to https://careers.medibank.com.au/culture/diversity-inclusion/ 

We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ individuals. For any adjustments or alternative formats during the recruitment process, please contact us at careers@medibank.com.au.