Senior Insights Analyst - Amplar Health

Your career in healthcare made personal

At Medibank we’ve recently unified our health services under one brand – Amplar Health. 

With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health. 

At Amplar Health, we’re focused on making healthcare easier for the people we support. We’re now seeking a Senior Insights Analyst to help shape and enable our Customer Health Navigator strategy through strong analytical thinking, commercial insight, and meaningful problem‑solving.

About the role

This role sits at the intersection of commercial analysis, customer insight, and operational improvement. You’ll bring analytical rigour, translate insights into business requirements, and support the design of customer and clinical pathways that deliver measurable value.

What you’ll be doing

• Leading analysis that uncovers customer needs, behavioural drivers, and commercial opportunities
• Translating insights into clear business requirements, use cases, and operational recommendations
• Supporting value assessment through modelling, benefit measurement and scenario analysis
• Working closely with clinical, product, finance, and operational teams to shape initiatives
• Building clear, narrative‑driven insights that influence decision‑making across the organisation
• Contributing to continuous improvement, uplift of analytical capability, and structured decision frameworks

About you

You bring experience in analytics, business analysis, or commercial problem‑solving, ideally within a complex service or healthcare environment. You’re comfortable working with data, clarifying business needs, and shaping insights that drive real outcomes. You collaborate well, communicate clearly, and thrive in work that blends strategy, analysis, and operational impact.

Why Amplar Health?

Join a collaborative, purpose‑led team committed to improving customer experience, care continuity, and the way people navigate the health system.

Learn more about Amplar Health at https://amplarhealth.com.au

Be Yourself.  Belong Here

We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger.
We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.
 

Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.
 

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help.  You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)

Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence.