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Senior Applications Analyst

Job Requisition Number:  7646
Date:  05-Jun-2022


Will you actively create a healthier future for tomorrow?


At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.


We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.


The Opportunity


Reporting to the IT Applications Team Lead, the Senior IT Application Analyst is responsible for maintaining and updating solutions and enabling applications that facilitate efficient operation of Medibank’s Health Services Business.


How will you add value?


The purpose of this role is to develop and maintain solutions enabling highly scalable, reliable, and secure digital assets.  The role spans all aspects of SDLC and will assist in managing key business stakeholders and peers to understand requirements, undertake design, configure, engage in deployment activities, and provide maintenance and support.



Further requirements will include:


As a senior member of the IT Applications team the role will support and mentor others across the business and the team in system analysis and support. The role is responsible for being a technical lead and setting the direction for Health Services applications within Medibank.


  • Collaborate with internal technology teams and external vendors to ensure proposed solutions are in alignment with stated needs and requirements.
  • Ensure delivered solutions do not result in incidents and problems, and if they do, own and drive the resolution with a sense of urgency taking customer impacts and organisation reputation into account
  • Pro-actively develop and maintain relationships with key business stakeholders and take the lead on managing their expectations and providing excellent customer service
  • Look for opportunities to improve efficiency of processes and solutions shared across multiple streams through refinement and maturity of key processes
  • Work with the IT Applications Team Lead to identify personal career aspirations, own development plans and drive discussions to work on an action plan to achieve development goals and targets


What are we looking for?


Ideally you have working in a similar face paced environment previously along with hands on experience in working with the following technology stack

  • MS Windows core services
  • OpenText Content Server or similar Content Management Tool
  • SharePoint, ServiceNOW, Oracle WebLogic server and Web Content Server
  • Enterprise monitoring tools (Nagios/Solarwinds/Splunk) Scripting, e.g ASP.NET/ apache/ Ruby/ PowerShell/ SQL/ Automation processes Working knowledge of ServiceNOW
  • MOVEIT or similar File Transfer Solution
  • JAMS or similar job scheduling tool



A career with us

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working – Collaboration, Connection and Concentration – help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.


The wellbeing of our employees is our priority. We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you. Virtual interviews are always on offer and will not adversely impact your application.


All employees who may attend a worksite or any face-to-face work-related activity will be required to be fully vaccinated for COVID-19 as a condition of employment.


We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives. To find out more click here.


To start small and impact bigger.

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