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Senior Analyst

Job Requisition Number:  7044
Date:  13-Jan-2022


Will you actively create a healthier future for tomorrow?


At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.


We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.


  • 6 month fixed-term contract opportunity


Homecare analytics


Our national home healthcare business provides care and wellbeing services in alternative settings to hospitals. This is an area that we have been actively growing, led by our acquisitions of Home Support Services (HSS) and HealthStrong in recent years.


Homecare now delivers a number of hospital and nursing services to patients in the home backed by forward-thinking and progressive corporate support teams.


Working within the Homecare division of Medibank, this role will be responsible for developing and streamlining the reporting function, building and maintaining dashboards and performing investigative analysis. Working closely with other analysts in the division, your key responsibilities will include:


  • Providing customer reporting and management reporting across the Homecare division for its three healthcare business units; HSS, HealthStrong and CareComplete
  • Ensuring effective communication to relevant stakeholders including timely status reports and risk / issue management
  • Developing strong working relationships with Project and Operations teams
  • Leading the diagnosis of reporting problems to understand the root causes, including gathering and analysing data
  • Designing, developing and implementing interventions to address the root causes, improving the governance, process, technology and people components in collaboration with SMEs.



Success Looks Like…


We are seeking someone with a ‘data engineer mindset’ capable of streamlining and automating key reporting and analytics processes using best practices, eliminating unnecessary work-related tasks, and improving the efficiency and processes in the Analytics team.


With demonstrated achievements and experience in statistical, economic and/or other quantitative analyses, you are comfortable communicating to stakeholders and providing professional analytical presentations.


Your proven experience and/or understanding of using SQL for data analysis compliments your Tableau Desktop and Tableau Server skills to publish dashboards and datasets.


You have a passion and interest in the assessment of digital technologies to support new models and workflows and supporting the implementation of system improvement and the introduction and roll-out of new technologies.


A career with us


At Medibank, we believe work is something we do, not somewhere we go. Our modes of working – Collaboration, Connection and Concentration – help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.


The wellbeing of our employees is our priority. We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you. Virtual interviews are always on offer and will not adversely impact your application.


All employees who may attend a worksite or any face-to-face work-related activity will be required to be fully vaccinated for COVID-19 as a condition of employment.


We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives. To find out more, click here.


To start small and impact bigger.

Job Segment: Data Analyst, Database, SQL, Data, Technology