Resource Planning Lead

Your career in healthcare made personal

At Medibank we’ve recently unified our health services under one brand – Amplar Health. 

With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health. 

About the Role 

In this pivotal Resource planning lead role, you’ll coordinate workforce supply and demand across our in home community care services. Using data, insights, and forecasting, you’ll help maintain smooth operations, identify workforce risks, and support strategic workforce delivery. 

Working closely with BI analysts, Workforce Planners, and Practice Support Officers, you will: 

• Be an SME on logistics processes to maximise workforce delivery performance 
• Lead accurate resource planning and forecasting for community staff and external providers 
• Identify workforce gaps, risks, and trends, escalating and resolving issues with operations 
• Translate national workforce and geographic insights into actions that improve efficiency, commercial outcomes, and staff experience 
• Support PSO teams in using automated resource optimisation tools 
• Build strong relationships with external agencies to address workforce deficits 
• Contribute to workforce strategies that support organisational growth 

What You’ll Be Doing: 

• Analysing logistics processes to identify opportunities 
• Manage end to end capacity planning 
• Use data and BI tools to optimise forecasting and workforce reporting 
• Support advanced booking of agency and provider staff 

Geographic & Operational Efficiency: 

• Analyse workforce distribution, travel time, and referral activity to redefine workforce coverage areas 
• Provide insights to improve service delivery, reduce overtime, and enhance staff satisfaction 
• Maintain national workforce datasets and coverage information 

Scheduling & Rostering Support: 

• Ensure the right mix of staff capability and availability 
• Improve scheduling cycles and provide guidance to PSO teams 

About You: 

• Tertiary qualification in Health Management, Logistics, Supply Chain, Business, Analytics, HR, or related field 
• Experience in capacity planning, or scheduling (community healthcare, logistics, or FMCG preferred) 
• Strong analytical capability and attention to detail 
• Understanding of staffing models and demand-driven workforce planning 
• Excellent communication and stakeholder engagement skills 

Why Amplar Health? 

Here, it’s not just about the job – it’s about you. 
We offer flexibility, genuine development opportunities, and a chance to contribute to a health system that works better for everyone! 

Your career in healthcare, made personal. 

Learn more about Amplar Health at https://amplarhealth.com.au

Be Yourself.  Belong Here

We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger.
We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.
 

Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.
 

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help.  You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)

Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence.