Relationship Manager

Your career in healthcare made personal

At Medibank we’ve recently unified our health services under one brand – Amplar Health. 

With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health. 

Relationship Manager – Amplar Health

The Opportunity

Join Amplar Health as a Relationship Manager in the Customer Success team and play a key role in building strong partnerships that deliver better health outcomes. In this role, you’ll manage existing contracts, strengthen external relationships, and ensure services align with customer goals.

You’ll also prepare and deliver presentations to external stakeholders, showcasing the value we bring and supporting strategic conversations. This is a role for someone who thrives on collaboration, takes initiative, and making a real impact.

Key Responsibilities

• Relationship Management: Build and maintain strong external relationships, acting as a trusted advisor to funders.
• Contract Oversight: Manage existing contracts, monitor performance, and ensure compliance with service standards.
• Conflict Resolution: Address challenges proactively and maintain trust through transparent communication.
• Stakeholder Engagement: Collaborate with internal teams and external partners to deliver seamless experiences.
• Presentations & Reporting: Prepare and present insights and proposals to external stakeholders, demonstrating value and opportunities for growth.

Must Haves

• Proven experience managing external relationships and contracts in the healthcare or related sector.
• Excellent communication and stakeholder management skills, with the ability to influence and build trust.
• Strong problem-solving skills and experience resolving conflicts effectively.
• Ability to prepare and deliver professional presentations to external audiences.

Learn more about Amplar Health at https://amplarhealth.com.au

Be Yourself.  Belong Here

We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger.
We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.
 

Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.
 

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help.  You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)

Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence.