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Public Hospital Benefits & Relationship Manager

Job Requisition Number:  912


We're passionate about nurturing careers.

We support new innovation and thinking, and openly collaborate and share new ideas. We're healthy and active in our lives and wellbeing is encouraged at every level.  Our people play an important role in the future of health and healthcare and we believe that working together, we're stronger.

About us

We are Medibank – an integrated healthcare company providing private health insurance and health solutions to 3.7 million Australians. As we work towards our goal of Better Health For Better Lives for all Australians, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and we believe in developing Indigenous careers.

The Opportunity


Our Public Hospital Benefits & Relationship Manager plays a key role to effectively and efficiently manage Medibank’s and ahm’s relationships with public hospitals, optimising value and striving to achieve better outcomes, improved quality, and improving affordability for all our members.

This position will continually develop our comprehensive public hospital strategy that maximises value and oversees the management of strategic relationships across the hospital provider network and supports a more efficient and effective purchasing method of hospital services.

With a focus on strategy, navigating complexity, and identifying new revenue streams. key responsibilities include:


•    Regularly monitoring performance of Medibank's members going to public hospitals (e.g. benefit outlay payments, clinical quality) and addressing outlier trends.

•    Work closely with the Commercial Manager, Manager – Contracting Operations (TBC) and Analytics teams to develop commercial reporting which enables relevant commercial insights and sound decision making.

•    Establishing the pricing and performance parameters required for provider/service to achieve claims risk caps/ratios, including driving hospital benefits less than corporate plan

•    Managing claims and operating risks and devising appropriate strategies to minimise the impact on profitability, reputation etc.


About You


Having held similar senior contract and relationship management positions, it is essential you possess a deep understanding of the public health/hospital sector. You develop effective relationships and utilise an analytical approach to identify opportunities. With brilliant execution, you are adaptable to changing environments, and comfortable operating as a subject matter expert, confidently setting the agenda to drive progress.

Prior experience developing new service models, new revenue streams, and developing new business opportunities in public health environments will be highly regarded.

What we offer

In return for your hard work, we offer a range of great benefits, including subsidised private health insurance, travel insurance and pet insurance.

We take the health and wellbeing of our employees seriously, offering flexible working conditions and encouraging wellbeing at all levels of life.

At Medibank we’re committed to creating a disability confident culture.

If you have any adjustments you’d like to chat with us about, please don’t hesitate to speak with our talent team, or reach out at careers@medibank.com.au  

A Career at Medibank adds up to more. More achievement. More progress. More passion and more innovation for health.

For a career option that will suit you better, click to apply.

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