Propositions Marketing Manager

Love uncovering customer needs, identifying opportunities, and shaping innovative propositions that engage Australians in their health? 

At Medibank, we're on a mission to create better health experiences for Australians, and we're looking for a Propositions Marketing Manager to help drive the next generation of customer-led products, services and experiences. 

As part of our Integrated Proposition Squad, you'll sit at the heart of strategy, customer insight, product development and marketing, translating customer needs into compelling propositions that unlock growth and deliver meaningful value. You'll work alongside Product, Experience Design and Marketing teams to explore opportunities, validate concepts and bring innovative solutions to life. 

What you'll be doing 

• Identifying unmet customer needs and turning insights into opportunities for growth 

• Developing compelling, evidence-based customer value propositions 

• Using customer research, market trends and commercial insights to shape proposition strategy 

• Designing and testing hypotheses to validate ideas and inform decision-making 

• Partnering with Product, Experience Design and Go-to-Market teams to deliver customer-centric solutions 

• Influencing stakeholders through clear recommendations grounded in insight and commercial outcomes 

• Contributing to squad planning and delivery against strategic objectives and OKRs 

• Helping evolve how we approach proposition development and customer-led innovation across Medibank 

About you 

You're a customer-first leader who loves solving complex problems and uncovering opportunities to create value. You influence across teams, bring stakeholders together, and provide the strategic direction needed to turn insights into meaningful customer and business outcomes. 

You'll bring: 

• 5+ years' experience in propositions, strategic marketing, product marketing or a similar role 

• Strong experience using customer research, data and insights to influence business decisions 

• A track record of developing products, services or propositions using human-centred design principles 

• Strong stakeholder management skills and the ability to influence across all levels of an organisation 

• Excellent communication and storytelling skills, with the ability to turn complexity into clear recommendations 

• Commercial acumen and a passion for delivering both customer and business value 

• Experience in health, services or another customer-focused industry will be highly regarded 

Why join us? 

This is an opportunity to help shape the future of health and wellbeing experiences for millions of Australians while working with passionate, collaborative teams who genuinely care about making a difference. 

At Medibank, you'll enjoy: 

• The opportunity to work on high-impact, customer-led innovation 

• Flexible ways of working that support balance and wellbeing 

• A collaborative culture where ideas are encouraged and challenged 

• Career growth and development opportunities across a leading Australian organisation 

If you're curious, strategic, customer-obsessed and excited by turning insights into action, we'd love to hear from you.