Marketing Specialist

You’re only human.   

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.   

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.  

The opportunity

Join Medibank's Growth Marketing team on a 12-month fixed-term contract as a Marketing Specialist, delivering customer-focused campaigns that drive engagement, retention and growth., delivering customer-focused campaigns that drive engagement, retention and growth. Using data and insights to inform decisions, you'll execute multi-channel initiatives, enhance customer journeys and collaborate across teams to deliver strong customer and business outcomes while gaining valuable exposure to best-practice growth marketing.

What you'll be doing

• Execute targeted, multi-channel marketing campaigns aligned to business and customer outcomes.
• Use customer insights, data and performance analysis to identify opportunities and optimise results.
• Manage campaign delivery from briefing and asset development through to testing, deployment and reporting.
• Embed a test-and-learn mindset to improve engagement, retention and revenue outcomes.
• Partner with teams across Growth Marketing, Digital, Customer Channels, Product, Data and Compliance to deliver seamless customer experiences.
• Support customer journey initiatives and contribute to key programs within Medibank's agile marketing environment.
• Monitor campaign performance, measure effectiveness and recommend improvements based on insights.

About you

You'll bring a blend of marketing expertise, commercial thinking and customer focus, along with:

• Experience delivering retention or lifecycle marketing programs across large customer bases.
• Background in a fast-paced marketing, sales, services or retail environment.
• Strong direct marketing and campaign management experience.
• Demonstrated ability to use data and insights to inform decisions and improve performance.
• Excellent stakeholder management and collaboration skills.
• Strong written and verbal communication skills.
• High attention to detail and a proactive, solutions-focused approach.
• Experience with Salesforce Marketing Cloud or similar marketing automation platforms is highly regarded.

Why Medibank?

At Medibank, we celebrate diversity, support flexibility and encourage our people to bring their whole selves to work. You'll be part of a team that values curiosity, collaboration and continuous improvement while making a genuine impact on the health and wellbeing of our members and communities.

Ready to make an impact?

If you're passionate about marketing, customer experience and delivering measurable outcomes, we'd love to hear from you.

Applications close Monday, 17th of August

Imagine working with us 

We understand that work means different things to everyone...  We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that’s why we’re reinventing work.    

Imagine a workplace that helps you and your family thrive.  Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could. 

Inclusion and Accessibility  

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability.

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help.  You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work