MarTech Salesforce Engineer

You’re only human.   

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.   

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.  

At Medibank, we’re committed to creating Better Health for Better Lives - and that means delivering seamless, personalised digital experiences for our customers. We’re looking for a MarTech Salesforce Engineer to join our Experience Platform Engineering team on a 12-month contract and help us elevate our marketing technology stack.

Your impact

In this role, you’ll:

• Lead end‑to‑end delivery of MarTech use cases across discovery, design, build, QA, deployment and documentation.
• Design, build and enhance technical capability across Salesforce Data Cloud, Marketing Cloud Next, Salesforce Personalisation, and Sales/Service Cloud.
• Deliver real‑time personalisation, journeys, automations, segmentation, identity resolution, data integrations and multichannel activations.
• Configure and develop solutions in Sales/Service Cloud, including Flows, data modelling and platform configuration.
• Build and maintain Marketing Cloud Next components such as HTML/CSS templates, journey flows, segments & data cloud activations.
• Configure Salesforce Data Cloud features including data streams, identity resolution, transformations, calculated insights, segments and activations.
• Maintain and enhance Salesforce Personalisation sitemaps, templates & web/app campaigns.
• Lead technical discovery, producing clear solution designs, diagrams and documentation.
• Support marketing automation teams with journeys, segmentation, personalisation and troubleshooting across data, integrations and configuration.
• Champion best practice, scalability and operational excellence across the MarTech ecosystem.

What you bring

• A degree in IT, Computer Science or similar.
• 2-4 years’ experience in technology, digital marketing or consulting.
• Hands-on experience with Salesforce Marketing Cloud Next, Personalisation, Data Cloud & Sales Cloud.
• Strong skills in HTML/CSS, Apex, Handlebars & API based integrations.
• Familiarity with Agile methodology and the ability to translate business needs into technical solutions.

Why join us?

• Paid certification vouchers and training opportunities to help you grow.
• Flexible remote/hybrid working to support your lifestyle.
• Be part of a team that’s shaping the future of customer experience at Medibank-where your work truly makes a difference.

Imagine working with us 

We understand that work means different things to everyone...  We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that’s why we’re reinventing work.    

Imagine a workplace that helps you and your family thrive.  Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could. 

Inclusion and Accessibility  

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability.

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help.  You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)