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Legal Counsel

Job Requisition Number:  5775
Date:  17-Jul-2021


Will you actively create a healthier future for tomorrow?


At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.


We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.


The Opportunity

Reporting to the Head of Legal, Customer & Portfolio (C&P), the Legal Counsel plays a critical role in providing high-quality, timely and cost-effective legal advice to the C&P teams across both the Medibank and ahm brands.


Where you can add value

Acting as a trusted advisor to an ASX listed company, you will work closely with a variety of stakeholders to provide legal services that are independent and of the highest professional standard. You will:

  • Provide legal advice on complex legal, operational and commercial matters by utilising detailed knowledge of Medibank and ahm products, services, operations, strategy and risk appetite.
  • Review consumer-facing collateral, across all channels, for both ahm and Medibank brand business initiatives with regard to internal policies and relevant laws and regulations including, but not limited to, the Australian Consumer Law, the Spam Act, the Privacy Act, the National Law and Private Health Insurance legislation and regulations.
  • Work with a wide variety of business areas within the C&P division including Consumer, Corporate and Overseas private health insurance Product and Marketing teams, Customer Channels, Digital, Loyalty, Member Health and Strategy & Partnerships.
  • Build relationships with both internal and external stakeholders to achieve strategic and operational goals, including often working on cross-functional projects.
  • Manage engagements with external law firms when appropriate.


About you

You will have experience in a wide range of areas of commercial practice, including in some or all of the following areas; Australian Consumer Law, Privacy law, National Law, Spam Act and/or Private Health Insurance regulations.  You are a critical thinker who understands the need for a risk-based approach when providing legal advice. You will be adaptable and comfortable working as part of an agile team, able to prioritise and reprioritise, while maintaining a strong client service orientation.   Above all, you thrive on building trusted advisor relationships with multiple stakeholders and can communicate complex information in a really clear and simple way.

In addition to the above you will have:

  • A Bachelor of Laws, and admission to practice in Australia, ideally with at least 2 years post qualification experience.
  • The ability to act independently and provide commercially focussed legal advice to stakeholders at varying levels of seniority.
  • Strong presentation skills, verbal and written communication skills and the ability to effectively communicate legal issues to non-lawyers and ensure that advice is trusted and understood.
  • Good judgment and creativity to resolve complex issues and escalate appropriate issues.

A career with us

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working – Collaboration, Connection and Concentration – help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.


The wellbeing of our employees is our priority. We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you. Virtual interviews are always on offer and will not adversely impact your application.


We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives - click here to find out more.


To start small and impact bigger.

Job Segment: Law, Legal