Intranet Migration and Adoption Lead

Job Requisition Number:  13920
Date:  9 Mar 2026
Location: 

DOCKLANDS, VIC, AU, 3008

You’re only human.   

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.   

 

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.  

 

 
 

We’re looking for a SharePoint-savvy intranet specialist to help deliver and stabilise our new company intranet. This fixed term role up until 30 June 2026 is perfect for someone who as available to start ASAP and loves continuous improvement, problemsolving, content design and enabling others. 

You’ll support migration, uplift content, streamline governance, and empower our content editors so the new intranet launches smoothly and successfully.  

ShapeWhat you’ll do 

  • Support migration and continuous improvement of information architecture, navigation and content pages 

  • Troubleshoot build/publishing issues prelaunchBuild sustainable processes for BAU training, governance and intranet uplift 

  • Manage approvals and ensure pages meet style, accessibility and metadata standards 

  • Provide hands on support for the Employee Comms team and content editors 

  • Act as the first point of contact for issues post launch 

  • Improve information architecture, findability and templates  

  • Monitor analytics and turn insights into improvements 

Shape What you’ll bring 

  • Strong SharePoint Online intranet experience (hubs, information architecture pages, web parts, permissions)  

  • Experience working with an internal comms team to deliver an intranet that enables a positive employee experience 

  • Experience supporting intranet migrations or platform upgrades 

  • Solid understanding of content design, usability and accessibility 

  • Confidence working with both technical teams and nontechnical editors 

  • Bonus: experience in digital workplace adoption, metadata/taxonomy, search optimisation, or employee comms 

Shape
You’re someone who is 

Futurefocused • Collaborative • Execution driven • Adaptable • Humancentred 

Shape If you’re ready to jump in, support a major intranet launch, and make an immediate impact—we’d love to hear from you. 

 

Imagine working with us 

We understand that work means different things to everyone...  We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that’s why we’re reinventing work.

 

Imagine a workplace that helps you and your family thrive.  Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/

 

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could. 

 

Inclusion and Accessibility  

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability.

 

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help.  You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/
(please copy and paste the URL onto your browser)

 


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