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Health Information Manager

Job Requisition Number:  1377
Date:  02-Aug-2019


We're passionate about nurturing careers.

We support innovation and thinking, and openly collaborate and share new ideas. We're healthy and active in our lives and wellbeing is encouraged at every level.  Our people play an important role in the future of health and healthcare and we believe that working together, we're stronger.



About us

We are Medibank – an integrated healthcare company providing private health insurance and health solutions to 3.7 million Australians. As we work towards our goal of Better Health For Better Lives for all Australians, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and we believe in developing Indigenous careers.




About the role:

Due to growth, a new opportunity exists for a Health Information Manager to join the Payment Integrity Team in Melbourne. You will be an active member of a team that collaborates with hospitals and external parties to provide excellence and integrity in hospital claiming.

The Healthcare and Strategy team is focused on redefining the way healthcare will be purchased, funded and delivered in order to improve the health system experience. Our aim is to create a centre of excellence that is driven by innovation, clinical expertise, the patient experience and informed healthcare purchasing. Therefore we are building our capability by investing in provider management, analytics and insights capability.


Some of your key responsibilities will include:

  • Conduct hospital claim reviews, refund requests and manage other admission related queries;
  • Provide accurate advice and guidance on payment integrity initiatives, including advice on casemix, diagnosis related group (DRG), clinical coding matters to internal and external stakeholders in relation to hospital claim payments;
  • Contribute to the development and implementation of solutions to ensure strong data quality and payment integrity;
  • Analyse and report on payment integrity data, outcomes and trends;
  • Participate in data integrity activities to ensure compliance with hospital contractual agreements, Australian Coding Standards and other industry guidelines;
  • Conduct audits of claims for external parties.



About you:

You are an organised and confident Health Information Manager with an eye for detail and strong time management skills. Presenting with coding experience, ideally at a tertiary level, you will be supported by the appropriate qualifications,

sound knowledge of DRGs, current coding experience with ICD-10-AM/ACHI and strong communication skills will be crucial to your success in this position. You will also have competent knowledge and skills with Microsoft Office products, particularly Excel.  


While not mandatory, a knowledge and understanding of the private health insurance sector, will be highly regarded.


What we offer

In return for your hard work, we offer a range of great benefits, including subsidised private health insurance, travel insurance and pet insurance.


We take the health and wellbeing of our employees seriously, offering flexible working conditions and encouraging wellbeing at all levels of life.


We’re committed to supporting better accessibility for our customers and our people. You can find out more about Medibank’s Accessibility and Inclusion Plan here. If we call you to discuss the role you’ll also get the opportunity to chat about any adjustments.


A Career at Medibank adds up to more. More achievement. More progress. More passion and more innovation for health.


For a career option that will suit you better, click to apply.


Job Segment: Information Technology, IT Manager, Medical, Claims, Manager, Technology, Healthcare, Insurance, Management

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