Head of Risk Culture, Accountability & Capability

You’re only human.   

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.   

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.  

Lead the evolution of risk culture and accountability at Medibank.

At Medibank, we’re committed to creating a healthier Australia. As the Head of Risk Culture, Accountability and Capability, you’ll play a pivotal role in embedding a strong risk culture, driving accountability through the Financial Accountability Regime (FAR), and uplifting risk capability across the organisation.

About the Role

This is a specialist leadership role within the Enterprise Risk Management Hub, focused on shaping Medibank’s risk culture, accountability frameworks, and enterprise-wide risk capability. You’ll work closely with senior leaders to implement the FAR framework, lead risk culture assessments and initiatives, and design training programs that build a strong, risk-aware workforce.

What You’ll Be Doing

As Squad Lead - Risk Culture, Accountability and Capability, you’ll lead the implementation of Medibank’s FAR Accountability Framework, ensuring regulatory compliance and supporting accountable persons. You’ll drive the development and rollout of the Risk Culture Framework and Compliance Training Framework, embedding strong risk behaviours and uplifting capability across the business. Acting as a trusted advisor, you’ll provide strategic guidance on risk culture and accountability, while leading a high-performing team and championing cultural change across the organisation.

About You

You’re a strategic and people-focused leader with deep expertise in risk culture, compliance, and regulatory accountability. You bring:

• Strong knowledge of APRA/ASIC regulatory frameworks, particularly FAR and CPS 220.
• Experience leading cultural change and embedding risk behaviours across large organisations.
• Proven ability to design and deliver training and capability programs.
• Excellent stakeholder engagement and communication skills.
• A passion for building high-performing teams and driving meaningful change.

Why Join Us?

At Medibank, we offer more than just a job-we offer purpose. You’ll enjoy:

• A flexible hybrid working environment
• Opportunities to lead enterprise-wide transformation
• A collaborative, values-driven culture
• Career development and leadership pathways

Ready to lead with purpose?
Apply now and help shape the future of risk culture and accountability at Medibank.

Imagine working with us 

We understand that work means different things to everyone...  We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that’s why we’re reinventing work.    

Imagine a workplace where work didn't feel like work. A workplace where you could shape when and where you work to have more impact. Where flexible working isn’t a buzzword, it’s a reality.  

Imagine a workplace that helps you and your family thrive.  Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could. 

Inclusion and Accessibility  

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ community including transgender and gender diverse applicants. 

For any adjustments or alternative formats during the recruitment process, please contact us at careers@medibank.com.au. To learn about our commitments and employee experiences, go to https://careers.medibank.com.au/culture/diversity-inclusion/