Head of Risk & Compliance Frameworks, Policies & Insurance Management

You’re only human.   

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.   

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.  

Shape the future of risk and compliance at Medibank.

At Medibank, we’re committed to better health for better lives. As a leader in our Group Risk and Compliance division, you’ll play a pivotal role in strengthening our enterprise-wide risk and compliance frameworks, while overseeing our insurance management program. This is a high-impact leadership role that supports Medibank’s strategic resilience and regulatory compliance.

About the Role

As a key member of the Enterprise Risk Management Hub, you’ll lead the development, implementation and continuous improvement of Medibank’s risk and compliance frameworks, policies, and insurance management. You’ll work closely with senior leaders across the business to embed a strong risk culture, ensure alignment with APRA standards (including CPS 220), and provide expert guidance on emerging regulatory obligations.

What You’ll Be Doing

In this role, you’ll lead the development and implementation of Medibank’s risk and compliance frameworks and policies, ensuring alignment with regulatory expectations. You’ll manage the organisation’s insurance program, provide expert advisory support across the business, and drive the integration of compliance into risk disciplines. As a senior leader, you’ll also build a high-performing team, champion cultural change, and foster collaboration across the Risk & Compliance function.

About You

You’re a strategic thinker and experienced leader in risk and compliance, with a strong understanding of regulatory frameworks and insurance management. You bring:

• Proven experience in risk and compliance frameworks, ideally within regulated industries.
• Deep knowledge of APRA standards and risk appetite frameworks.
• Strong stakeholder engagement and advisory skills.
• Experience managing insurance programs and working with brokers.
• A passion for driving cultural change and building high-performing teams.

Why Join Us?

At Medibank, we believe in creating a healthier Australia. We offer:

• A flexible hybrid working environment
• Opportunities to lead meaningful change
• A collaborative, purpose-driven culture
• Career development and leadership pathways

Ready to lead with purpose?
Apply now and help us shape the future of risk and compliance at Medibank.

Imagine working with us 

We understand that work means different things to everyone...  We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that’s why we’re reinventing work.    

Imagine a workplace where work didn't feel like work. A workplace where you could shape when and where you work to have more impact. Where flexible working isn’t a buzzword, it’s a reality.  

Imagine a workplace that helps you and your family thrive.  Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could. 

Inclusion and Accessibility  

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ community including transgender and gender diverse applicants. 

For any adjustments or alternative formats during the recruitment process, please contact us at careers@medibank.com.au. To learn about our commitments and employee experiences, go to https://careers.medibank.com.au/culture/diversity-inclusion/