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Commercial Contracts Coordinator

Job Requisition Number:  6373
Date:  09-Oct-2021


Will you actively create a healthier future for tomorrow?


At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.


We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.


The Opportunity


Our vision is to provide our members distinctive value by improving healthcare outcomes, experience and affordability.   

In this role you will support Medibank’s and ahm’s commercial relationships with Medical Specialists & Homecare provider networks including Medibank’s subsidiary Home Specialist Services (HSS),  where you will drive the end to end process of creating and executing contracts, as well as the relevant stakeholder management.


You will impact by


  • Administering specialist contracts as they relate to ‘No Gap Network’, gap cover, other ways that Medibank may contract with specialists.

  • Working with Contract managers to identify key contract deliverables and monitor performance to ensure services are being delivered in accordance with contract obligations.

  • Providing regular reporting internally on homecare and specialist network information and performance. This may require working with teams to develop data dashboards on homecare and specialist networks.

  • Working with the operations team to understand specialist processes and identify improvement opportunities.


About you


You bring previous contract administration ability and/or experience, preferably within a healthcare environment. Your approach to work is proactive and highly organised, you are confident in your ability to manage competing priorities and a large number of open items. You enjoy identifying issues and proactively considering how to remediate them.

A natural communicator, you have excellent stakeholder management skills and build relationships quickly.

Excellent knowledge or experience with CRM software Eg SalesForce.com



A career with us

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working – Collaboration, Connection and Concentration – help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.


The wellbeing of our employees is our priority. We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you. Virtual interviews are always on offer and will not adversely impact your application.


All employees who may attend a worksite or any face-to-face work-related activity will be required to be fully vaccinated for COVID-19 as a condition of employment.


We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives. To find out more, click here.


To start small and impact bigger.

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