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Compensation Consultant

Job Requisition Number:  6372
Date:  20-Nov-2021


Will you actively create a healthier future for tomorrow?


At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.


We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.


The Opportunity

We currently have an exciting opportunity for a Compensation Consultant to join our Payment Integrity team.

This role will be responsible for ensuring that claims paid by Medibank and Ahm, which are otherwise payable by a third-party insurer or as part of a common law settlement, are identified and recovered.

The Consultant will also play a key role in implementing strategies to ensure that compensable claims, where possible, are not paid by Medibank and ahm from the outset. 


How will you add value?

In this role, you will have the opportunity to:

  • Proactively manage a portfolio of varied compensation cases  
  • Liaise with a diverse group of external stakeholder (including law firms, third party insures, medical and ancillary providers, and members etc.) to identify and recover compensable claims
  • Build effective and professional relationships with Plaintiff Solicitor Firms acting on behalf of our Members, to ensure we’re best serving the needs of our mutual client
  • Assist the Senior Compensation Lead in the development of processes and systems designed to maximise compensation claims recoveries and improve detection
  • Work with other PNIC functions (e.g. clinical and Health Audit) to inform and improve the recovery process
  • Report to and liaise with the Senior Compensation Lead


About you

With a large proportion of the Compensation portfolio requiring liaison with Solicitors acting on behalf of our Members, this role is best suited to someone with an interest in building upon their stakeholder engagement and relationships skills.


The successful candidate will have:

  • Experience in case management
  • A self-motivated and positive disposition, with the ability to work both independently and as part of a team
  • Strong attention to detail and organisational skills
  • Excellent written and verbal communication skills
  • Strong excel skills and is comfortable with data and high-level analysis
  • A “can do’ attitude and a curious and enthusiastic approach to your work


A career with us

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working – Collaboration, Connection and Concentration – help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.


The wellbeing of our employees is our priority. We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you. Virtual interviews are always on offer and will not adversely impact your application.


All employees who may attend a worksite or any face-to-face work-related activity will be required to be fully vaccinated for COVID-19 as a condition of employment.


We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives. To find out more, click here.


To start small and impact bigger.

Job Segment: Accounts Payable, Medical, Claims, Compensation, Finance, Healthcare, Insurance, Human Resources