Commercial Performance Analyst

Will you actively create a healthier future for tomorrow?

At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.

We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.

The Role 

We have an exciting new opportunity within the Strategy & Analytics team at Medibank, reporting to the Strategy & Commercial Performance Manager. 

In this role, you will be responsible for using your analytical rigor and commercial mindset to drive a performance culture across the consumer functions of both the Medibank and ahm brands. 

We are looking for an Analyst who can partner with our acquisition and retention squads to deliver analytical insights and recommendations that enable timely and informed decision-making to enhance member and enterprise value. 

Where You Can Add Value 
Given that this is a technical role, it’s no surprise that there will be some complex elements, such as: 

• Using advanced analytics techniques, systems, and software to address key questions in a timely manner by developing fact-based strategic recommendations 
• Considering business objectives, internal data, and market trends when evaluating potential business problems or assessing the commercial viability of initiatives 
• Enhancing data management processes, tools, and capabilities by contributing to continuous improvement activities and sharing knowledge to lift skills across the team 
• Collaborating with other team members, subject matter experts, and business stakeholders to identify and translate requirements, evaluate data sources, and deliver insights and recommendations 

Now, Who Are You? 

Enough about us—let’s talk about you! You are degree-qualified, with outstanding quantitative skills and structured thinking abilities. You are highly comfortable with business and financial concepts, with a strong understanding of profitability and growth drivers. 

Presentation skills, with the ability to confidently structure and communicate complex information across the business, are essential for this role. You can confidently translate numbers into understandable insights for stakeholders at various levels. 

You are likely known as a self-starter who can effectively manage competing stakeholders, time, and priorities.

You are analytical, have a strong attention to detail, and possess excellent problem-solving skills. Your approach to work is both innovative and collaborative. 

Technical Skills 

The following technical skills are also required: 

• Proven track record in analytics, with proficiency in analytical tools such as SAS/SQL/Excel, and data visualization tools such as Tableau/PowerPoint 
• Demonstrated expertise in using large and complex data sets 
• Big-picture thinking, with the ability to understand the market context and its impact on performance 
• Analytics experience in large (ASX-listed) organizations with demonstrated ability to translate insights into recommendations 

A career with us

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working – Collaboration, Connection and Concentration – help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.

The wellbeing of our employees is our priority. We encourage you to talk to us about any additional support you may require during the recruitment process, as well as how this role can be flexible for you. We encourage applications from candidates with a disability, if you require any adjustments or alternate formats of key information at any stage of the recruitment process, we welcome hearing from you via careers@medibank.com.au or (03) 8622 5666.

We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives. To find out more, click here.

To start small and impact bigger.