Clinical Adviser

Job Requisition Number: 14833

Date: 9 Nov 2026

Location:

DOCKLANDS, VIC, AU, 3008

Will you actively create a healthier future for tomorrow?

At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.

We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.

We have an opportunity for an experienced Registered Nurse to join our Clinical Advisory Services team as a Clinical Adviser, working part time at 0.6 FTE.

This is an opportunity to take the clinical knowledge and judgement you’ve developed throughout your nursing career and use it in a different way. Rather than providing direct patient care, you’ll review clinical information, assess complex cases and use evidence to make considered clinical decisions and recommendations.

If you enjoy problem-solving, interpreting complex clinical information and using your nursing experience to make a meaningful impact, this could be a great next step

What you’ll be doing

As a Clinical Adviser, you’ll work across a varied clinical caseload and use your judgement to support evidence-based decision-making.

You’ll:

Assess Pre-Existing Condition cases and make evidence-based clinical determinations
Review complex Clinical Ex-Gratia funding requests
Interpret medical histories, clinical information and supporting documentation
Respond to clinical queries and provide trusted clinical advice across the business
Review health-related content to help ensure information is clinically appropriate and evidence based
Work collaboratively with stakeholders and contribute to continuous improvement across clinical processes

You’ll move between detailed, complex assessments and higher-volume casework, so your ability to prioritise, make considered decisions and maintain quality will be important.

Importantly, this is a non-patient-facing role, giving you the opportunity to continue using your clinical expertise in a different environment.

You might already have the skills for this role if you…

Are a Registered Nurse with current AHPRA registration and a Bachelor of Nursing
Bring at least five years of nursing experience, including recent acute-care exposure
Are confident reviewing complex clinical information and using your judgement to reach evidence-based decisions
Have strong critical-thinking and problem-solving skills and enjoy working through complex clinical scenarios
Can balance detailed assessments with higher-volume work while maintaining accuracy and quality
Communicate clearly in writing, collaborate well with others and are comfortable working autonomously

Experience within Emergency, ICU or complex acute or surgical nursing would be particularly valuable, while Oncology experience would also be highly regarded.

Knowledge of private health insurance or clinical funding principles would be beneficial, but you don’t need to have worked in health insurance before.

The details

This is a 0.6 FTE position working three days per week.

The preferred working pattern is Wednesday, Thursday and Friday, with Tuesday, Wednesday and Thursday also able to be considered.

The role is predominantly home-based, with opportunities to connect with the team in the office. Interstate applicants can also be considered, with quarterly travel to Melbourne expected.

A career with us

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working, Collaboration, Connection and Concentration, help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.

The wellbeing of our employees is our priority. We encourage you to talk to us about any additional support you may require during the recruitment process, as well as how this role can be flexible for you. We encourage applications from candidates with a disability, and if you require any adjustments or alternate formats of key information at any stage of the recruitment process, we welcome hearing from you.

If you’re ready to use your nursing expertise in a new way and help us work towards better health for better lives, we’d love to hear from you.