Business Intelligence Analyst

Your career in healthcare made personal

At Medibank we’ve recently unified our health services under one brand – Amplar Health. 

With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health. 

The Opportunity – Business Intelligence Analyst

As a Business Intelligence Analyst within the Amplar Operations Division, you will be responsible for using rich data assets to generate actionable insights, develop analytics solutions and data-driven tools that support strategic decision-making across Amplar Health. Your work will inform customer engagement, operational efficiency, clinical outcomes, and commercial performance.

How will you create value

In this broad ranging and crucial role, you will use your data analytics and business intelligence experience to add value to Amplar Health by:

• Provide stakeholders with actionable insights and management information through in-depth data analysis to support informed decisions.
• Extract, transform, load, and analyse datasets from various data sources, data warehouses, and data marts to deliver customer and commercial insights through data visualisations, reports, or insight packs as required.
• Analyse and monitor trends in programs and initiatives to explain the key performance drivers.
• Proactively drive process improvement, automation, and governance to improve efficiency and productivity using SQL, SAS, Python and Tableau/Excel.
• Present and communicate technical ideas clearly and concisely (verbally and in writing) to a wide range of audiences, including non-technical business stakeholders.
• Work closely with business stakeholders and relevant LT members across Virtual and the wider Health Services (Amplar Health) team as required to understand/document reporting and actionable insights requirements and provide appropriate support through data analytics & reporting.
• Collaborate with the Information Management team to resolve data quality and integration issues, and to define and document new data requirements for both existing and future reports and dashboards.

About you

You will bring proven experience at the analyst or consultant level within data analytics, reporting, or business intelligence. You will demonstrate a collaborative mindset, strong work ethic, and a passion for leveraging data to drive strategic decision-making. Your enthusiasm for data and analytics is matched by your ability to influence business performance and enhance customer outcomes through actionable insights.

Other key experience includes:

• Experience building insightful reports/dashboards and data visualisation in Tableau (including Tableau Cloud to publish dashboards and data sources) or similar visualisation tools such as Power BI.
• Demonstrated experience in using SQL, Python, or SAS for data analysis, data manipulation, and analytical programming.
• Intermediate Excel skills.
• Experience in analytics & reporting process automation and optimisation using SAS.

Learn more about Amplar Health at https://amplarhealth.com.au

Inclusion and Accessibility  

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ community including transgender and gender diverse applicants. 

For any adjustments or alternative formats during the recruitment process, please contact us at careers@medibank.com.au. To learn about our commitments and employee experiences, go to https://careers.medibank.com.au/culture/diversity-inclusion/

Employees in face-to-face healthcare roles will be required to be fully vaccinated for COVID-19 as a condition of employment.