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Ancillary Claims Auditor

Job Requisition Number:  5416
Date:  10-Jun-2021


Will you actively create a healthier future for tomorrow?


At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.


We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.


The Opportunity


Are you a graduate auditor looking for your next challenge?

Interested in healthcare and making an impact on your community?

Are you experienced in the health sector?

Passionate about finding new ways around old problems?

Don’t mind sticking it out with manual processes while we build smarter solutions for the future?


If it’s yes to nearly all the above, we may be the right place for you!


As an Ancillary Claims Auditor with Medibank, your key focus will be to look for opportunities to limit improper claims, through prevention and investigation of fraud, waste, abuse and error.


In this role, you will work to continuously identify trends and patterns and share insights with the team and stakeholders to improve operations.


Some of the key capabilities in this role include:

  • Ability to manage high case loads and a large amount of administrative work arounds as we work on more integrated solutions.
  • Excellent analytical and problem-solving skills with a demonstrated ability to detect, interpret and report on patterns and trends.
  • Effectively communication skills to liaise with people at all levels in an informative, accurate and positive manner.
  • Highly developed written communication skills with strong attention to detail.
  • Ability to prepare written reports and participate in challenging meetings with stakeholders.
  • Ability to identify relevant information from multiple information sources, including regulatory requirements, internal policies, business rules and data sources whilst evaluating risk and return on investment.
  • Ability to prioritise, organise and complete work within established deadline and to maintain a consistent level of accuracy and professionalism.
  • An ability to work effectively and autonomously within a structured environment.
  • Has a proactive approach to resolving queries and problems
  • Shows initiative and looks to improve process where possible
  • Ability to identify gaps between where we are and where we need to be
  • Committed to producing high quality outcomes for the organisation


About you


You are experienced in audit, fraud, risk or payment integrity with working knowledge or interest in healthcare. You’re meticulous and organised, thriving on change and disruption, continuously looking to improve processes.


You are a critical thinker with the ability to interrogate systems to identify issues and propose sustainable solutions.


As you will need work with large sets of data in this role, you will be an analytical and structured in your approach and enjoys resolving challenging issues using a methodical approach.



A career with us


With flexible working options, our people have choice in how and where they work. We’re also committed to supporting better accessibility for our customers and our people. If we call you to discuss this role, you’ll also get the opportunity to chat about any adjustments.


We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives.


To start small and impact bigger.



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