Adviser - Management Assurance

You’re only human.   

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.   

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.  

The Opportunity
Due to business growth, we are looking for an dynamic and credible Adviser – Management Assurance to join our team on a permanent basis to support the business in embedding a culture of risk and compliance. The team sits in the Consumer Hub, working in the Customer Group to help the business apply Medibank’s Operational Risk and Compliance frameworks. 

This role provides ‘first line of defence’ support to the business in managing its Risk and Compliance obligations. This will include provision of expert risk and compliance advice, facilitation of risk management, compliance and incident remediation activities and assessment of business controls.  

Day to day this role will see you 

• Decide if your day is best spent working from home or the office (we don’t go for mandated office attendance days here at Medibank).  
• Provide the risk expertise required to assist the business to identify key risks and controls, and support development and maintenance of business unit risk profiles. 
• Conduct risk assessments and provide authoritative guidance and support to the business concerning risks and related matters. 
• Support the business to maintain compliance registers and databases, including control identification and action plan development. 
• Review and evaluate internal controls and supporting documentation to assess their design and effectiveness in managing risk and compliance obligations, including regular controls testing throughout the year. 
• Assist the business and provide advice to manage incidents (operational risk events including compliance/regulatory incidents) in line with Medibank’s incident management procedure and assist the business to identify the root cause of incidents to prevent further occurrences.   
• Taking time out to recharge – you might hit the pavement for a walking meeting with a colleague, pop out to a lunchtime gym class or take a mid morning meditation break.  

Here at Medibank, we have a huge focus on health and wellbeing and will need you to be a part of this. For us, this means flexible work and continuous improvement to our ways of working. This team is currently trialling a 9 day fortnight, which means putting tools down and using the extra time to focus on something to improve your their personal health and wellbeing.  

What do we need from you?
First and foremost, you’ll need to have significant, demonstrated experience working in an Assurance role focussing on risk management and compliance. You will have the confidence and credibility to provide advice to and influence senior stakeholders concerning risk, compliance and internal controls. We are a highly regulated environment, so if you have developed your experience within similar regulated organisation/s this will be very highly regarded.  

You’ll be conscientious and able to manage having multiple pieces of work and stakeholder needs at any one time and be comfortable working autonomously in doing this. Strong attention to detail and problem solving skills are also essential for success.  

Imagine working with us 

We understand that work means different things to everyone...  We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that’s why we’re reinventing work.    

Imagine a workplace where work didn't feel like work. A workplace where you could shape when and where you work to have more impact. Where flexible working isn’t a buzzword, it’s a reality.  

Imagine a workplace that helps you and your family thrive.  Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could. 

Inclusion and Accessibility  

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ community including transgender and gender diverse applicants. 

For any adjustments or alternative formats during the recruitment process, please contact us at careers@medibank.com.au. To learn about our commitments and employee experiences, go to https://careers.medibank.com.au/culture/diversity-inclusion/