CRM & Dynamics Lead

About Us
 

The Calvary Amplar Health Joint Venture (CAHJV) which delivers SA Health’s My Home Hospital service, has become one of the first standalone virtual hospitals delivering acute care to be nationally accredited to the National Safety and Quality Health Service (NSQHS) Standards.

To date, the Calvary Amplar Health Joint Venture has successfully delivered care to over 210,000 patients nationally. Through this achievement, we have showcased remarkable levels of patient experience, notable decreases in emergency department visits & significant cost savings for funders.

Our joint venture specialises in delivering acute hospital-level services to patients in their homes. In collaboration with funders, we develop cutting-edge programs powered by clinical expertise and technology, all designed to relieve health system pressures and enable greater access to healthcare.

The role

As the CRM & Dynamics Lead you’ll be responsible for providing technical and integration expertise in the ongoing development and application support of the Dynamics 365 and associated systems. You will be hands-on with the system whilst engaged in leading and assisting in future solutions and improvements. 

This is an amazing opportunity to work across multiple CRM & Dynamics changes, enhancing the user experience and helping to modernise operations across the business. You will work with a range of people from program leads, business and functional users as well as senior stakeholders.  

This is a fixed-term contract until September 2025. 

The Responsibilities: 

•    Configure, develop and assist in the implementation changes of Dynamics 365 and other required systems.  
•    Assist with solution design for D365 by adopting industry best practices.
•    Contribute to the technical design and solution development across all phases of projects.
•    Supporting D365 CRM applications through maintenance, form/dashboard & workflow customizations and end-user guidance.
•    Leverage technical expertise to advise and implement D365 enhancements and updates.
•    Hands-on coding and code reviews of existing work performed.
•    Safeguard's consumer data and information against accidental or unauthorised access, modification, destruction, or disclosure, aligned with standards.
•    Identify and escalate risks or issues associated with code bases, design elements, schedules or other.
•    Oversee business processes and guide the design of documents and modification.
•    Continuously developing and maintaining a strong understanding of Dynamics 365 and related technologies within the CAHJV

About You

•    Previous demonstrated experience working with Dynamics 365, as well as implementation and support with D365.
•    Demonstrated experience designing and coding application modules and developing ERP according to specifications.
•    Solid understanding of D365 architecture and proficient in programming languages such as C#, .net, JavaScript and Power Platforms
•    Excellent communicator both written and verbal with the ability to explain complicated concepts to non-tech stakeholders.
•    Strong attention to detail with the ability to translate functional specifications to technical specifications.
•    Any experience in Azure would be advantageous but not essential
•    Experience in the Health tech industry is beneficial but not essential
 

If you have the skills and experience we are looking for we will be in contact shortly.