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Customer Sales Consultant | Bundaberg | Part Time Permanent

Job Requisition Number:  5626
Date:  25-Nov-2021


Will you actively create a healthier future for tomorrow?


At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.


We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.


The Retail Team


Medibank’s Retail Network includes over 80 stores across the country to serve our 3.7 million members. Our Retail employees create a supportive environment for our members and the community. Medibank’s members visit our stores to have quality conversations about our products and services which include health, travel, pet and life insurance.


By showing heart and empathy, our retail team contribute towards Medibank’s growth and deliver our purpose “Better Health for Better Lives”.


The Opportunity


We have part-time permanent Customer Sales Consultant opportunity available in our Bundaberg store where you will work 25 hours per week across Monday to Saturday and interact in a face-to-face, phone and online customer environment.


As a Customer Sales Consultant you will be responsible for building strong relationships to create quality customer experiences, so every member has the peace of mind that their cover aligns with their health, lifestyle, and well-being goals.


By delivering exceptional service, having strong product knowledge and a positive attitude you can drive your own and the stores sales growth which will give you the opportunity to make commission on top of your salary.


More about the role 

Not every day at Medibank will be the same and being adaptable is the key to success. Some of the best elements of this role include:

  • Finding sales opportunities, while building rapport with our community and making sure you are providing solutions to our customers’ needs.
  • Engaging and interacting with our members in-person, over the phone, and online.
  • Opportunity to make health insurance simple and easy for our customers to understand.
  • Contributing to the continuous improvement of our store culture, that promotes an empowered, result-driven, quality and team-focused environment.
  • Involvement in corporate sales events off-site and building strong relationships with external stakeholders.


About You

You are a highly motivated and engaged sales professional who thrives in a ‘sales through service’ culture. You take pride in delivering outstanding service and delivery, in a fast-paced retail environment, by remaining positive, resilient and accountable.

You put the customer first and are creative when approaching resolutions to customers’ needs. You understand the importance of staying at the forefront of technology, and you enjoy applying this knowledge to meet your customers’ needs through channels such as social media.

You need at least 1 years’ experience in a sales role where you’ve achieved or exceeded your sales targets and a passion for health. Bilingual ability is advantageous and the flexibility to work across Monday to Saturday is essential.


A career with us


We pride ourselves on an inclusive and collaborative environment. We’re also committed to supporting better accessibility for our customers and our people. If we call you to discuss this role, you’ll also get the opportunity to chat about any adjustments.  Virtual interviews are always on offer and will not adversely impact your application.


We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives - click here to find out more.


To start small and impact bigger.

Job Segment: Retail Sales, Sales Consultant, Part Time, Sales, Retail, Bilingual