System Administrator

Job Requisition Number: 13869

Date: 16 Feb 2026

Location:

Adelaide, SA, AU, 5000 DOCKLANDS, VIC, AU, 3008

Your career in healthcare made personal

At Medibank we’ve recently unified our health services under one brand – Amplar Health.

With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health.

About the Role:

The Operations System Administrator plays a critical role in ensuring the smooth day‑to‑day performance of the systems that underpin our operational delivery. Sitting within the business, this role bridges the gap between operational teams, vendors, and technology support functions.

You will manage system issues, complete in‑house configuration changes, support system enhancements, and strengthen end‑user engagement. This role is ideal for someone who is technically confident, enjoys problem solving, and understands how systems support operational processes, without needing to be an IT engineer.

Key Responsibilities

Monitor, triage, and coordinate the resolution of daily system issues across multiple operational systems.

Provide system training, support change management activity, and assist end users to adopt system improvements.

Complete in‑house configuration and reference data updates such as dropdowns, assessments, care plans, and pricing changes.

Act as a key communication link between vendors, enterprise IT teams, and business operations.

Support system enhancement planning, user acceptance testing, and release activities.

Contribute to budgeting, cost tracking, and system priority planning.

What you will bring:

Strong analytical skills and attention to detail.

Experience in process mapping, process improvement, and writing user stories or business requirements.

Ability to translate technical concepts into practical, user‑friendly language.

Confident system literacy, including experience with configuration and enhancement support.

Curiosity, sound problem‑solving ability, and a balanced risk and growth mindset.

An understanding of operational workflows and the importance of system reliability in a service environment.

Desired Experience:

Experience with Microsoft Dynamics or similar enterprise platforms.

Experience providing system administration or support in virtual or remote environments.

Experience working with relational databases and web‑based applications, including navigating data or running basic queries.

Experience supporting multidomain technical environments, ideally within a health, operations, or service‑driven setting.

Qualifications:

A degree or diploma in IT, business systems, or a related field. Alternatively, relevant equivalent experience.

Learn more about Amplar Health at https://amplarhealth.com.au

Be Yourself. Belong Here

We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger.
We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.

Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)

Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence.