Operational Support Officer

You’re only human.   

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.   

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.  

Operational Support Officer (In‑Office) – Adelaide Amplar Health Hub

We’re looking for a proactive and organised Operational Support Officer (OSO) to join our Service Delivery Enablement team, based onsite at our Amplar Health Hub in Adelaide

This role is perfect for someone who enjoys being hands‑on, organised, and central to creating a smooth, safe, and well‑run workplace environment.

What this role is all about

As an in‑office OSO, you’ll be the go‑to onsite support for the Adelaide office, ensuring our facilities, equipment, visitors, contractors, and day‑to‑day operations run seamlessly.

While your primary focus is in‑office responsibilities, you’ll also have opportunities to support broader administrative and operational tasks across the Hub.

You will:

• Coordinate MyProperty work orders and monthly office walk‑throughs
• Manage visitor access, contractor attendance, and access cards
• Oversee inbound/outbound mail, Post Office runs, HOYA lenses and Iron Mountain archiving
• Maintain stock rooms, office consumables, and workplace presentation
• Manage equipment registers, asset tagging/testing, and field stock levels
• Provide onsite support such as catering setup and ID badge printing
• Assist with general admin tasks as needed to support Operational Support functions

Who we’re looking for

Someone who is organised, proactive, and enjoys helping others by keeping things running smoothly behind the scenes.
You’re practical, adaptable, a clear communicator, and confident working across both onsite tasks and broader administrative responsibilities.

Why apply?

• Play a key role in shaping the day‑to‑day office experience
• Take ownership of varied onsite responsibilities
• Build your operational and administrative capability
• Support Amplar Health’s purpose of Better Health for Better Lives

Imagine working with us 

We understand that work means different things to everyone...  We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that’s why we’re reinventing work.    

Imagine a workplace that helps you and your family thrive.  Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could. 

Inclusion and Accessibility  

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability.

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help.  You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work