Case Coordinator- Aged Care

Job Requisition Number:  12591
Date:  14 Mar 2025
Location: 

ADELAIDE, SA, AU, 5000

Your career in healthcare made personal

 

At Medibank we’ve recently unified our health services under one brand – Amplar Health. 

 

With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health. 

 

Our Story
 
Amplar Health is part of the Medibank group and brings together Medibank Health Solutions, Home Support Services, HealthStrong and CareComplete. 

At Amplar Health, we’re driven by a desire to make health care more personal. Our focus is on improving health care experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health.   We have over 1,500 employees and partner with government, businesses, and not-for-profits to provide people in Australia access to a range of health care services and have launched over 100 health programs with partners in the last decade.

 

Your Opportunity
 

As a Clinical Care Coordinator (CC) you will be for responsible for the coordination and provision of consumers goals and services under a consumer directed care model to Home Care Package consumers to promote the individuals health and wellbeing and enable them to remain living independently in their own homes.  

This position will see you visit consumers homes in the community to undertake comprehensive assessments and regular reviews of your consumers as well as provide virtual, technologically based coordination to consumers.

You will also have the opportunity to showcase your outstanding administrative and case coordination skills and knowledge within the office, supporting with clinical review of documentation and road-staff handovers, clinical escalations and

You are at the heart of the consumers experience with Home Health and central to this is your strong ability to develop and maintain effective relationships with all stakeholders. In addition to being organised you possess strong judgment and communication skills which are central to your ability to work autonomously.

 

What will set you apart from the rest?
 
Working in this autonomous position you will have a passion for working within the community aged care setting, attending to individualised assessments and creating personalised goal orientated supports and services. You will have an organised and flexible mindset that allows you to meet the unique needs of your consumers. You will be consumer and goal focused who is driven to achieve positive customer outcomes together with:
 

  • Recent experience in Aged Care Coordination
  • Experience within community nursing/home care packages sector is highly desirable
  • The ability to multi-task and prioritise
  • Exceptional communication skills and the ability to build a rapport with consumers
  • Strong administration skills and the ability to ‘think outside the square’
  • Excellent computer skills particularly excel and the ability to navigate systems
  • Full unrestricted Registration with AHPRA as a registered nurse
  • Ability to work autonomously but contribute to a supportive and engaging team
     

Willingness to use your own car to travel throughout metro Adelaide is required with kilometer reimbursement fortnightly.


This role is Monday to Friday the successful applicant(s) will need to be flexible with hours, shifts required to work are 7am to 3pm, 10am to 6pm or 12pm to 8pm. We promote flexible working arrangement in our team and support work from home for part of the working week.

 

What sets us apart from the rest?
 
Along with joining an organisation that is transforming the delivery of healthcare, working with us also means:
 
•    Access to flexible working arrangements – between the office in Adelaide and working from home
•    Monday to Friday roster – no weekends required
•    Working from home kit provided- laptop, screens, etc
•    Access to 14 weeks paid parental leave if a permanent employee
•    A permanent full time position with career opportunities on offer
•    Subsidised health insurance for you and your loved ones

 

To Apply
 
Simply click on "Apply for this job" and include a current resume outlining your experience and skills relevant to this position. 

 

Learn more about Amplar Health at https://amplarhealth.com.au

  

Inclusion and Accessibility  

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ community including transgender and gender diverse applicants. 

 

For any adjustments or alternative formats during the recruitment process, please contact us at careers@medibank.com.au. To learn about our commitments and employee experiences, go to https://careers.medibank.com.au/culture/diversity-inclusion/

 

Employees in face-to-face healthcare roles will be required to be fully vaccinated for COVID-19 as a condition of employment. 


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