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Specialist Case Coordinator

Job Requisition Number:  3981


Our Story

Based in Adelaide Home Support Services (HSS) is part of Medibank’s family of companies and is the leading provider of home hospital care for a range of public and private funders. We provide healthcare and wellbeing services nationally in alternative settings to hospitals, supporting people across the care continuum.


Your Opportunity

Using your clinical skills, you will ensure a comprehensive client centred management plan is achieved for our customers.  You will support and provide care and services to the multiple programs that HSS delivers to patients in their home and remotely over the phone whilst contributing to the promotion, planning and development of services for all HSS clients together with:

  • Customers initial phone assessment, care planning and goal settingCoordination of in-home services
  • Monitoring patient progress and updating care plans as appropriate
  • Liaison with healthcare professionals and specialists
  • Discharge planning including referrals to long term services
  • Provision of telephone support, education, and advice

You will need to be able to work a rotating, flexible 7-day roster between the hours of 7am to 8pm and being on call monthly.


What will set you apart from the rest?

An outstanding communicator, your intuitive people skills will be central to your success. You will be naturally empathetic, observant, attentive, trustworthy, and committed to making your patient feel safe and comfortable. You will be client and goal focused who is driven to achieve positive customer outcomes together with:


  • Minimum 2 years' experience as a Registered Nurse with unrestricted AHPRA registration
  • Experience within a surgical ward, theatre patient care, orthopedics or rehabilitation 
  • Strong clinical reasoning skills
  • Ability to work in a fast-paced environment
  • Proficient computer skills to enable fast and accurate data entry into patient electronic medical records.


What sets us apart from the rest?

Along with joining an outstanding organisation that is transforming the delivery of health care, working at HSS also means:

·        Respect as a professional and an individual

·        Great work life balance

·        Ongoing professional development

·        Health and wellness initiatives

·        Discounted health insurance, EAP & free Flu Vaccine

At HSS we value all individuals and deliver care with integrity and respect to all social, cultural, and linguistic diversities. HSS is an equal opportunity employer and committed to building a workforce that is representative of the people that we support. Aboriginal and Torres Strait Islanders (ATSI), Culturally and Linguistically Diverse (CALD) and LGBTI applicants are encouraged to apply.


To Apply

Simply click on "Apply for this job" and include a current resume outlining your experience and skills relevant to this position. 


Applications Close Monday 2nd November

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