Management Assurance - Program Lead

Will you actively create a healthier future for tomorrow?

At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.

We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.

About the role  

Reporting to the Hub Lead – Medibank uplift program, the Management Assurance – Program lead will play a critical role in uplifting Line 1 Management Assurance across the Medibank.  

Initially a program role, it’s expected that this role will lead the design of the mastery community at Medibank as an embedded element of Medibank’s 3 lines of defence. Responsibilities will include:  

• Designing oppurtunites to educate the MA team on the Risk Management and Compliance Operating procedures to ensure consistent application 

• Identify and implement oppourtunities to use line 2’s risk taxonomy to ensure consistency of reporting and approach to Hub Risk Committees – insights driven reporting from quality GRC data 

• Develop materials and education of MA teams relating to best practices in control design and testing 

Medibank Uplift Program  

The role of the Medibank Uplift Program is to oversee and coordinate the effective management, governance and delivery of the uplift required following the CyberCrime incident in 2022.  This includes the effective definition and delivery of the Information Security and Governance Culture and Accountability elements across the Medibank Group and coordinating the external oversight and validation of the plans delivery.   

What we’re looking for  

The success of establishing the new MA Mastery hinges on a leader possessing extensive experience in designing and implementing risk management systems, particularly within an APRA regulated environment. Additionally, the ability to navigate ambiguity, leverage influence and gravitas to offer necessary challenges and establish credibility with stakeholders are crucial components for achieving success.  

The ideal candidate will demonstrate solid experience in identifying, assessing, and managing operational and portfolio risks, coupled with in-depth knowledge and practical experience of operational risk frameworks, methodologies, management, and control techniques. They should thrive in an initiative-driven environment, consistently delivering results in line with agreed timelines, while embodying honesty, integrity, and an unwavering commitment to risk management. 

A career with us

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working – Collaboration, Connection and Concentration – help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.

The wellbeing of our employees is our priority. We encourage you to talk to us about any additional support you may require during the recruitment process, as well as how this role can be flexible for you. We encourage applications from candidates with a disability, if you require any adjustments or alternate formats of key information at any stage of the recruitment process, we welcome hearing from you via careers@medibank.com.au or (03) 8622 5666.

We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives. To find out more, click here.

To start small and impact bigger.