Process Improvement Lead

Apply now Refer a friend Job no: 927541
Work type: Full-Time
Location: Melbourne

We're passionate about nurturing careers.

We support new innovation and thinking, and openly collaborate and share new ideas. We're healthy and active in our lives and wellbeing is encouraged at every level.  Our people play an important role in the future of health and healthcare and we believe that working together, we're stronger.


About Us

At Medibank we stand for better health

We are Medibank – an integrated healthcare company providing private health insurance and health solutions to 3.7 million Australians.


The Opportunity

As a Process Improvement Manager within Operational Delivery & Excellence team, you will deliver projects from opportunity to implementation and be actively involved in developing the Process Improvement Pipeline.

There will also be opportunity to develop the Process Improvement program and the review of business wide processes to identify, prioritise and scope opportunities.


About You

You will have the ability to build and maintain strong relationships with stakeholders by understanding and leveraging goals of both individuals and business units. You will draw on your experience of facilitating workshops with stakeholders and SME’s and have the ability to comprehend and communicate complex processes, identify key inputs, reduce complexity, prioritise opportunities and deliver improvements. You will also have experience in managing multiple projects concurrently through effective delegation.

You will have Experience coaching stakeholders and team members on process and continuous improvement techniques including Lean and Six Sigma to build the improvement capability of the business


What We Offer

In return for your hard work we offer a range of great benefits. Furthermore, we take the health and wellbeing of our employees seriously, offering flexible working conditions and encouraging wellbeing at all levels of life.

Medibank is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

A Career at Medibank adds up to more. More achievement. More progress. More passion and more innovation for health.

For a career option that will suit you better, click to apply.

For a confidential discussion, please email:

Please note, if this position attracts a large volume of interest, the closing date for applications may be brought forward. With this in mind, we encourage you to submit your application as soon as possible.

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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