Care Transition Coach - Melbourne

Apply now Job no: 926935
Work type: Full-Time
Location: Melbourne

Who We Are
We promote the values of better health at every level, caring for the health of those we work with and those we work for.

We encourage work-life balance and flexibility, and are motivated by being ethical and acting with integrity.

We work together with a shared passion to make a difference and promote better health, for all.


The Opportunity
Our model is based on evidence that people with long-term health conditions achieve positive outcomes when they and their families, community partners and health professionals are informed, motivated and working together. Our focus is on empowering patients to take positive steps to improve their health, avoid preventable hospital admissions, take pressure off the healthcare system, and ultimately advance patient outcomes. Read more about our innovative suite of programs here: CareComplete.

Reporting directly to the Clinical Lead you will:

  • Coach patients/caregivers to assert a more active role during care transitions
  • Assist them in developing long-lasting self-management skills
  • Provide on-going support for patients with complex needs via a range of methods including face to face and telephonic support
  • Help minimise preventable hospital admissions


About You
For a coach to be compliant with broader health cover legislation, they need to be an experienced allied health professional who is able to claim Medicare rebates – so an Occupational Therapist, Social Worker, Dietician, Physio or Exercise Physiologist. But it’s not credentials that make a coach, more important is the ability to be a facilitator, to model and transfer the skills that patients and their families need so they can solve problems that arise during care transitions - not just for the current discharge, but for future transitions in care.

A deep understanding of care transition models of care will be instrumental to your success in this position. This includes knowledge of discharge planning and post-discharge service provision, knowledge of chronic disease and how to avoid associated hospital admissions and a competency in medication reconciliation.

This experience needs to be supported by an ability to travel to patient’s homes regularly so owing your own vehicle and possessing a full driver’s licence with a good driving record is a must.


What We Offer
In return for your hard work we offer a range of great benefits, including subsidised private health insurance, travel insurance and pet insurance. Furthermore, we take the health and wellbeing of our employees seriously, offering flexible working conditions and encouraging wellbeing at all levels of life.

Medibank is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

A Career at Medibank adds up to more. More achievement. More progress. More passion and more innovation for health.

For a career option that will suit you better, click to apply.

Please note, if this position attracts a large volume of interest, the closing date for applications may be brought forward. With this in mind, we encourage you to submit your application as soon as possible.

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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